Settings and activity

74 results found

1. Descrepancy

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jun 18, 2026

2. Ability to permanently disable or dismiss the SMS compliance "Opt-out" pop-up reminder

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jun 18, 2026

3. Fax forwarding from ring central to external app or number

   38 votes

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   4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jun 17, 2026

4. Poly CCX 400 and CCX 700: Digit Map Timeout

   9 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jun 12, 2026

5. adapt the ringcentral scheduler into the new Outlook Instead of it being a seperate addon app

   15 votes

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   0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminPratyusha (Senior Product Manager, Productivity, RingCentral) responded

   Thank you for the feedback! We will consider this in one of our future releases and absolutely looking forward to supporting the new Outlook.

   Adam supported this idea  ·  Jun 10, 2026

6. Implement Concurrent Edit Prevention / Real-Time Syncing for Tasks in RingEX

   13 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jun 5, 2026

7. Presence Keys to function as selectable outbound line identities rather than direct dial targets.

   10 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jun 4, 2026

8. Need Ability To Monitor calls picked up from Park location

   5 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jun 3, 2026

9. Support Native SIP Registration for Poly X52 + TC10 in BYOD / Poly Mode

   11 votes

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   New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  May 27, 2026

10. Improve SMS Shared Inbox Visibility Across Assigned Users

    50 votes

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    Planned  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  May 14, 2026

11. Block Inbound calls from PSTN for certain phones

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  May 13, 2026

12. Option to delete sms log report

    6 votes

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    0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  May 8, 2026

13. Increase Data Retention of Analytics

    116 votes

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    15 comments  ·  Analytics & Reporting » LOB  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

    Performance Reports is a legacy product and will soon pave way to next gen Business Analytics. So we are not going to add features to performance reports any more.

    
    

    In Business Analytics, there is an option to buy Pro which supports 1/2 or 3 yr of retention.

    
    

    Here are all the details-https://support.ringcentral.com/article-v2/Differences-between-Business-Analytics-Essentials-and-Pro.html?brand=RingCentral&product=RingEX&language=en_US

    
    

    Adam supported this idea  ·  Apr 27, 2026

14. AI Receptionist’s Transfer by Context feature where, when a caller uses a trigger phrase (for example, “Loan Officer”), the AI Receptionist

    4 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Apr 2, 2026

15. Ability to see the weighted mean on Real Time Dashboards

    15 votes

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    New  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Mar 20, 2026

16. Bulk import of phone numbers for the CallerID

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Mar 20, 2026

17. Bypass AI Receptionist Greeting

    14 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Feb 26, 2026

18. dial by name directory with same first name

    7 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Feb 23, 2026

19. Messaging data export in a more legible format

    32 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Feb 20, 2026

20. connect the intercom Grandstream to RingCentral

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Feb 19, 2026