← RingCentral Ideas

Settings and activity

20 results found

  1. Customize the name of the Number Type

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Patrice shared this idea  · 

  2. Allow multiple people to call monitor at the same time

    67 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Patrice supported this idea  · 

  3. Auto reply SMS to missed calls

    132 votes
    Planned  ·  25 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Patrice supported this idea  · 

  4. New RingCentral - no date stamp for text messages from the day of

    113 votes
    7 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Patrice supported this idea  · 

  5. Out of office auto reply to text messages

    115 votes
    Planned  ·  20 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Patrice supported this idea  · 

  6. Outbound Automatic Voicemail Drop

    206 votes
    Future Consideration  ·  32 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Patrice supported this idea  · 

  7. Analytics regarding Text Messaging/SMS

    237 votes
    Future Consideration  ·  30 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    Patrice supported this idea  · 

  8. Ability to keep phone calls within RC app only (no pop up separate window) like RC phone app

    9 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Patrice supported this idea  · 

  9. Call Queue members visibility to calls in queue

    35 votes
    8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Patrice supported this idea  · 

  10. Allow multiple supervisors to monitor a call simultaneously

    48 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Patrice supported this idea  · 

  11. Specific Work Hours for Call Queue Members

    10 votes
    2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Patrice supported this idea  · 

  12. It should be visible which people are registered on a call queue

    17 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Patrice supported this idea  · 

  13. Download SMS content

    81 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Patrice supported this idea  · 

  14. Automatically setting the user in call queue to unavailable when the user miss a call

    19 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Patrice supported this idea  · 

  15. Prohibit dual incoming calls (call waiting off)

    14 votes
    0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Patrice supported this idea  · 

  16. Audit Trail Enhancements

    226 votes
    67 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Patrice supported this idea  · 

  17. Making SMS texting while on call faster/more efficient for desktop program (not extension)

    96 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Patrice supported this idea  · 

  18. Option to remove the call decline button on Ringcentral

    3 votes
    0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Patrice supported this idea  · 

  19. SMS/Text to Email Feature

    13 votes
    0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Patrice supported this idea  · 

  20. Option to modify text ID information

    1 vote
    0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Patrice shared this idea  ·