Settings and activity

65 results found

1. Visibility of Voicemail Logs for Co-Recipients on App Connect

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   Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: App Connect  ·  Delete…  ·  Admin →
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   Ryan shared this idea  ·  Oct 7, 2025
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   Ryan commented  ·  Oct 6, 2025  ·  Edit…  ·  Delete…

   Currently, when calls are received via RingCentral Phone or other RingCentral apps (outside of App Connect), the Name/Number and associated call events are delayed by approximately 5 minutes before appearing in CRM call logs. This delay affects all CRMs integrated via App Connect, including Redtail.

   Expected Behavior / Feature Request:
   Enable real-time syncing of all call events (including co-recipient voicemails) across all CRM integrations.

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2. Support for Voicemail Co-Recipient in HubSpot Integration

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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   Ryan shared this idea  ·  Sep 16, 2025

3. Improve Contact Selection for Accounts with Multiple Contacts Sharing the Same Number

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Ryan shared this idea  ·  Sep 15, 2025

4. ability to push RC Video meeting transcriptions into Bullhorn

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   Planned  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: App Connect  ·  Delete…  ·  Admin →
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   Ryan shared this idea  ·  Sep 11, 2025

5. Display All Call Leg Durations Without Opening Call Log Details

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Ryan shared this idea  ·  Jul 22, 2025

6. Call Disposition Tagging & AI-Based Call Categorization

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ryan shared this idea  ·  Jul 11, 2025

7. Allow Infinite Call Looping in Call Queue

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jun 27, 2025

8. Allow SMS in AI Receptionist to Be Sent from Extensions Other Than the Super Admin

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ryan shared this idea  ·  Jun 24, 2025

9. Deferred Billing for Urgent Warranty Device Replacement

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Ryan shared this idea  ·  Jun 23, 2025

10. Enable Key Press "0" Assignment for Direct User Extension Calls

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Ryan shared this idea  ·  Jun 4, 2025

11. Inbound Fax Format Adaptation or Override Mechanism

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    New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Ryan shared this idea  ·  May 16, 2025

12. Enable Toggle Between Original Caller and Transfer Recipient During Warm Transfer on Desk Phones (Yealink T46U and Similar Models)

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Ryan shared this idea  ·  May 13, 2025

13. Enhanced Missed Call and Voicemail Logging Indicators

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    Ryan shared this idea  ·  May 7, 2025

14. Inbound Call Filtering Based on Area Code

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    Ryan shared this idea  ·  Apr 30, 2025

15. Automatic MMS Optimization and Expanded Format Support for Desktop App

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Ryan shared this idea  ·  Apr 24, 2025

16. Enhancement Request for Call Forwarding Behavior with DND Status

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Ryan shared this idea  ·  Apr 17, 2025

17. Support for 7-Digit Local Dialing and Optional Outbound Prefix (e.g., "9")

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Ryan shared this idea  ·  Apr 11, 2025

18. Enhance DTMF Signaling and Add Visibility Reporting in RingCentral App

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Ryan shared this idea  ·  Apr 7, 2025

19. Improve Cross-Carrier Communication for Call Routing Failures

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Ryan shared this idea  ·  Apr 7, 2025

20. Improve Cross-Carrier Communication for Call Routing Failures

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Ryan shared this idea  ·  Apr 7, 2025