Settings and activity

108 results found

1. -ability to edit the outbound caller id so the users can only select the direct number or main company number

   17 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Oct 1, 2025

2. Auto Answer Feature sync in Physical Deskphone provisioned

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Sep 29, 2025

3. Allow Administrator to disable "Auto-answer call" feature

   115 votes

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   Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Sep 29, 2025

4. Idle behavior shows users offline even though they are available and logged into RC.

   145 votes

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   Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Sep 22, 2025

5. Request: Automated Daily Performance Reports via Email

   6 votes

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Sep 12, 2025

6. Add an option to option to customize the block call message using the Admin portal page

   6 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Sep 10, 2025

7. CALL LOGS: INTERNATIONAL CALLING VISIBILITY

   12 votes

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   Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Sep 8, 2025

8. International Calls Report please

   25 votes

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   Under Review  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Sep 8, 2025

9. International calls report

   29 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Sep 8, 2025

10. prevent users from switching to DND

    29 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Sep 3, 2025

11. Archiving call recordings made prior to installing archiver

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Sep 3, 2025

12. Managing the Do Not Disturb feature in the RingCentral app and Admin Portal

    6 votes

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    New  ·  1 comment  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Sep 3, 2025

13. Remove the Capability of Forwarding a voicemail message in Ring Central Application

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Aug 29, 2025

14. We need to add "Total Talk Time" to performance reports

    8 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Aug 21, 2025

15. Receive OTP from websites

    220 votes

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    Under Review  ·  48 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Aug 20, 2025

16. Role-Based Access Control by Site and Department

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Aug 20, 2025

17. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

    188 votes

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    Planned  ·  38 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Aug 19, 2025

18. ROLES: SELECTIVE CALL LOGS / RECORDINGS ACCESS

    24 votes

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    Under Review  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Aug 14, 2025

19. Ability to received email notification for failed SMS.

    10 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Aug 14, 2025

20. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

    61 votes

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    New  ·  7 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Aug 8, 2025