Settings and activity

116 results found

1. Sync desk phone status to RingCentral app

   14 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Oct 28, 2025

2. contacts on rc phone and rc app not synchronized

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Oct 23, 2025

3. Feature Request – Customizable User Manager Permissions for User Groups

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Oct 23, 2025

4. Option to submit ticket through email

   9 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Oct 20, 2025

5. Documents Preview

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   12 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Oct 17, 2025

6. Retain and Assign Site to Inventory Numbers

   47 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Oct 10, 2025

7. Group Messaging for 911 SMS Notifications

   5 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Oct 3, 2025

8. Ability to Disable Changing of Caller ID from RingCentral App

   12 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Oct 1, 2025

9. -ability to edit the outbound caller id so the users can only select the direct number or main company number

   17 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Oct 1, 2025

10. Auto Answer Feature sync in Physical Deskphone provisioned

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Sep 29, 2025

11. Allow Administrator to disable "Auto-answer call" feature

    120 votes

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    14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is available! Learn more here.

    Kris supported this idea  ·  Sep 29, 2025

12. Idle behavior shows users offline even though they are available and logged into RC.

    146 votes

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    Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Sep 22, 2025

13. Request: Automated Daily Performance Reports via Email

    6 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Sep 12, 2025

14. Add an option to option to customize the block call message using the Admin portal page

    7 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Sep 10, 2025

15. CALL LOGS: INTERNATIONAL CALLING VISIBILITY

    13 votes

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    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Sep 8, 2025

16. International Calls Report please

    25 votes

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    Under Review  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Sep 8, 2025

17. International calls report

    29 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Sep 8, 2025

18. prevent users from switching to DND

    29 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Sep 3, 2025

19. Archiving call recordings made prior to installing archiver

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Sep 3, 2025

20. Managing the Do Not Disturb feature in the RingCentral app and Admin Portal

    6 votes

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    New  ·  1 comment  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Sep 3, 2025