Settings and activity

129 results found

1. Ability to Disable Changing of Caller ID from RingCentral App

   13 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Oct 1, 2025

2. -ability to edit the outbound caller id so the users can only select the direct number or main company number

   18 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Oct 1, 2025

3. Auto Answer Feature sync in Physical Deskphone provisioned

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Sep 29, 2025

4. Allow Administrator to disable "Auto-answer call" feature

   121 votes

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   14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   This is available! Learn more here.

   Kris supported this idea  ·  Sep 29, 2025

5. Idle behavior shows users offline even though they are available and logged into RC.

   150 votes

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   Under Review  ·  21 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Sep 22, 2025

6. Request: Automated Daily Performance Reports via Email

   6 votes

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Sep 12, 2025

7. Add an option to option to customize the block call message using the Admin portal page

   8 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Sep 10, 2025

8. CALL LOGS: INTERNATIONAL CALLING VISIBILITY

   15 votes

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   Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Sep 8, 2025

9. International Calls Report please

   25 votes

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   Under Review  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Sep 8, 2025

10. International calls report

    29 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Sep 8, 2025

11. prevent users from switching to DND

    30 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Sep 3, 2025

12. Archiving call recordings made prior to installing archiver

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Sep 3, 2025

13. Managing the Do Not Disturb feature in the RingCentral app and Admin Portal

    6 votes

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    New  ·  1 comment  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Sep 3, 2025

14. Remove the Capability of Forwarding a voicemail message in Ring Central Application

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Aug 29, 2025

15. We need to add "Total Talk Time" to performance reports

    8 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Aug 21, 2025

16. Receive OTP from websites

    235 votes

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    Under Review  ·  52 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Aug 20, 2025

17. Role-Based Access Control by Site and Department

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Aug 20, 2025

18. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

    213 votes

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    Planned  ·  44 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Aug 19, 2025

19. ROLES: SELECTIVE CALL LOGS / RECORDINGS ACCESS

    25 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Aug 14, 2025

20. Ability to received email notification for failed SMS.

    11 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Aug 14, 2025