Settings and activity

155 results found

1. RingCentral app for Salesforce option to add "touch point" date field and "open task" button to the softphone pop up

   5 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Feb 6, 2026

2. Custom Rules order priority

   8 votes

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   New  ·  4 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Feb 5, 2026

3. Limit users access to call recording

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Feb 3, 2026

4. Enable AI Receptionist Integration with External Systems for Order Status Inquiries

   3 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Jan 26, 2026

5. Forward Specified caller ID to external number from call group

   15 votes

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   Under Review  ·  2 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Jan 26, 2026

6. Caller ID name should be visible for Toll Free

   161 votes

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   Future Consideration  ·  33 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Jan 9, 2026

7. Option to receive fax on online account and application when using ATA

   12 votes

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Jan 8, 2026

8. Share MAC audio in the RingCentral Video Meeting

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Jan 8, 2026

9. Add more characters on email notification address.

   12 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Jan 7, 2026

10. SMS Text Message Content word filtering? want to turned it off.

    39 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Jan 7, 2026

11. Integrate WhatsApp to MVP plans

    80 votes

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    New  ·  14 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Jan 2, 2026

12. Delete bulk messages/Conversation in Unified App

    156 votes

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    Future Consideration  ·  61 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Jan 2, 2026

13. Group SMS - Enable the ability to see all replies from internal numbers in a Group SMS thread that involves an external number.

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Dec 31, 2025

14. Visibility of missed calls from call queue on the RingCentral app

    67 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Dec 30, 2025

15. Feature to have Super Admin the ability to delete another user's SMS without logging in as that specific user

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Dec 29, 2025

16. Be able to modify permissions when creating Custom Role

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    6 votes

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    0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Dec 26, 2025

17. Multiple recipient for faxes and SMS

    261 votes

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    Under Review  ·  45 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Dec 22, 2025

18. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

    260 votes

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    Planned  ·  54 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Dec 22, 2025

19. Language Translation in RC APP

    15 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Dec 22, 2025

20. Admin Visibility for Auto-Reply SMS Settings

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Dec 19, 2025