Settings and activity

131 results found

1. RC App automatic logout timer

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Harvey supported this idea  ·  Dec 15, 2025

2. Cross-site mgmt and extensions in caller id list being independent of each other

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Dec 12, 2025

3. SMS usage of main RC number to be available for all users

   73 votes

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   Future Consideration  ·  16 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Harvey supported this idea  ·  Dec 10, 2025

4. Receive OTP from websites

   228 votes

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   Under Review  ·  51 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Harvey supported this idea  ·  Dec 8, 2025

5. Expanding the date range of Usage frequency

   5 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Harvey supported this idea  ·  Dec 5, 2025

6. RingCentral should be able to identify and received AUTOMATIC INBOUND CALL from third party authenticator.

   7 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Harvey supported this idea  ·  Nov 26, 2025

7. enhancement on the robocall mitigation feature

   44 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Harvey supported this idea  ·  Nov 26, 2025

8. Allow adding more than 3 accounts to RingCentral app

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Nov 11, 2025

9. The customer would like the ability to replace the default “first participant” system prompt with their own custom greeting or company-brand

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Nov 6, 2025

10. Ability to retrieve deleted calls

    34 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Harvey supported this idea  ·  Oct 29, 2025

11. disconnect the call when there are no response for 3 times call screen

    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Oct 29, 2025

12. Unify Call Logs and Recordings for Concurrent Calls

    16 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Harvey supported this idea  ·  Oct 28, 2025

13. Conference/3-way calling Automatic recording

    39 votes

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    Future Consideration  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Harvey supported this idea  ·  Oct 27, 2025

14. SMS Signature

    88 votes

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    Under Review  ·  25 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Harvey supported this idea  ·  Oct 27, 2025

15. Outbound Automatic Voicemail Drop

    269 votes

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    Future Consideration  ·  54 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Harvey supported this idea  ·  Oct 27, 2025

16. Allow incoming calls to follow user ring settings even when the desk phone is set to Do Not Disturb (DND).

    17 votes

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    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Harvey supported this idea  ·  Oct 27, 2025

17. See Participants in Conference Call

    10 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Oct 23, 2025

18. Audio Conference Transcription

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Oct 23, 2025

19. Call queue pick up permission

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Oct 8, 2025

20. Short Codes and Activation Codes

    24 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Harvey supported this idea  ·  Oct 6, 2025