Settings and activity

62 results found

1. Ability to hide caller ID name for all incoming faxes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Merinia shared this idea  ·  Jan 26, 2026

2. Add "Unknown" or "Other" Call Result Column in Business Analytics Widgets

   6 votes

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Jan 22, 2026

3. Ability to put Note on Customized Template of Fax Cover Page

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Dec 29, 2025

4. Allow multiple supervisors to monitor a call simultaneously

   70 votes

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   Under Review  ·  14 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Dec 22, 2025

5. Conference/3-way calling Automatic recording

   36 votes

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   Future Consideration  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Dec 22, 2025

6. OTP from Telegram to RingCentral

   3 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Dec 17, 2025

7. SMS Monitoring

   59 votes

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   8 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Dec 10, 2025

8. Add the ability to enable/disable the AI Notes feature on transferred calls.

   14 votes

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   New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Dec 5, 2025

9. Increase data retention for call logs more than 2 years

   30 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Nov 18, 2025

10. Block all Outside Incoming Calls

    18 votes

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    New  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Nov 11, 2025

11. Sync DND Status of Deskphone with Service Web and RC App

    15 votes

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    5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Nov 10, 2025

12. RC app fax default view and download location selection

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Oct 16, 2025

13. Allow customization of voicemail notification subject lines

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Oct 2, 2025

14. AI receptionist Calendar

    5 votes

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    New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Oct 2, 2025

15. Add a Sound When a Call Ends in the Desktop App

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Aug 22, 2025

16. Utilize Rc numbers for whats app business

    26 votes

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    12 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Jul 14, 2025

17. Disable Ringing on Second Handset While First one is on Active Call

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Merinia shared this idea  ·  Jul 10, 2025

18. Ability to assign user extensions on Key template under Key Layout

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Merinia shared this idea  ·  Jul 2, 2025

19. Ability to assign users in Key template

    7 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Jul 2, 2025

20. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

    66 votes

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    New  ·  8 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Jun 27, 2025