Settings and activity

46 results found

1. Ability to assign user extensions on Key template under Key Layout

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Merinia shared this idea  ·  Jul 2, 2025

2. Ability to assign users in Key template

   7 votes

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Jul 2, 2025

3. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

   56 votes

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   New  ·  7 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Jun 27, 2025

4. Receive call notification from my added account while logged in on a different account

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Merinia shared this idea  ·  Jun 19, 2025

5. Allow multiple users to respond to the main number texts

   156 votes

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   Planned  ·  21 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  May 30, 2025

6. Restore deleted text messages

   77 votes

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   Under Review  ·  14 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  May 29, 2025

7. Multiple extension will receive the message once they send a text message on the main company number

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  May 28, 2025

8. SMS auto Response

   6 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  May 28, 2025

9. Change to a different extension on RingCentral App

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  May 27, 2025
   Merinia shared this idea  ·  Apr 18, 2025

10. To be on available status in the queue without logging in to the app/deskphone so we can forward the call to the external number

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  May 16, 2025

11. Shared SMS were multiple users can receive and send SMS on specific number

    1,355 votes

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    315 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    Thank you!

    Merinia supported this idea  ·  May 12, 2025

12. Recover call recordings for past 90 days

    107 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Merinia supported this idea  ·  May 7, 2025

13. Forward faxes to a external number

    30 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  May 1, 2025

14. Custom ringtone for call queue

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Apr 28, 2025

15. Sync company directory with Desk Phones

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Apr 22, 2025

16. Remove gap on the ring when the call is being forwarded to an external number

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Merinia shared this idea  ·  Apr 15, 2025

17. SMS Auto-Forwarding

    94 votes

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    Under Review  ·  26 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Apr 8, 2025

18. SMS forwarding settings

    55 votes

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    Future Consideration  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Apr 8, 2025

19. Administrator be able to see all users text messages

    54 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Apr 8, 2025

20. SMS Usage Counter

    20 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Apr 3, 2025