Settings and activity

20 results found

1. Fax Extension Forwarding to Dedicated Fax Hunt Group

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Nico supported this idea  ·  Jun 10, 2026

2. performance report - Call Result not tagged as abandoned if will transfer to another extension

   17 votes

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   New  ·  10 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Nico supported this idea  ·  Jun 5, 2026

3. Option for the admin to view who disconnected the call

   45 votes

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   Under Review  ·  10 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Nico supported this idea  ·  Jun 2, 2026

4. Ability to create an AI receptionist with a dedicated voicemail system

   9 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Nico supported this idea  ·  May 27, 2026

5. Allow More Than 10,000 Contacts

   71 votes

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   Under Review  ·  11 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Nico supported this idea  ·  May 20, 2026

6. Ability to Toggle the "All-new RingCentral Video Meetings" Feature Account-Wide

   6 votes

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Nico supported this idea  ·  May 19, 2026

7. Automatic sign-in to Hotdesk phone when connecting to a known network

   9 votes

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   New  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Nico shared this idea  ·  May 18, 2026

8. Customize data retention

   71 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nico supported this idea  ·  May 13, 2026

9. "Mute All" Control for Hosts and Moderators of Conference Calls/ Video Meetings

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Nico supported this idea  ·  May 8, 2026

10. Limit the callers to select the IVR keypress options only

    9 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nico supported this idea  ·  May 1, 2026

11. Inbound call that is transferred to a different user should have one call leg call recording using the Admin portal page.

    30 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nico supported this idea  ·  May 1, 2026

12. Capability of identifying the language for SMS

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Nico supported this idea  ·  May 1, 2026

13. Enable Voicemail Queue and Direct Playback in Salesforce

    7 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Nico supported this idea  ·  Apr 28, 2026

14. Ability to receive SMS messaging notification for AT&T phone numbers

    12 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Nico supported this idea  ·  Apr 14, 2026

15. ability to unsent sent SMS

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Nico supported this idea  ·  Mar 31, 2026

16. KPI: AHT per Day per User

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Nico shared this idea  ·  Oct 30, 2025

17. Option to Disable "*" Keypress Commands During Calls

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Nico shared this idea  ·  Oct 3, 2025

18. RCV: Prevent Instant Invite Listing

    1 vote

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Edit…  ·  Delete…  ·  Admin →
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    Nico shared this idea  ·  Jun 17, 2025

19. Announce call queue name first before answering the call

    6 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nico supported this idea  ·  Mar 14, 2025

20. notification sound in call queue group for incoming call while everyone's busy

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nico supported this idea  ·  Mar 12, 2025