Settings and activity

5 results found

1. KPI: AHT per Day per User

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Nico shared this idea  ·  Oct 30, 2025

2. Option to Disable "*" Keypress Commands During Calls

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Nico shared this idea  ·  Oct 3, 2025

3. RCV: Prevent Instant Invite Listing

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Edit…  ·  Delete…  ·  Admin →
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   Nico shared this idea  ·  Jun 17, 2025

4. Announce call queue name first before answering the call

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nico supported this idea  ·  Mar 14, 2025

5. notification sound in call queue group for incoming call while everyone's busy

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nico supported this idea  ·  Mar 12, 2025