Settings and activity

19 results found

1. The ability to see all user AI Call Notes

   17 votes

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   New  ·  3 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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   Shiran supported this idea  ·  Apr 22, 2025

2. AI call summary in the admin portal

   19 votes

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   New  ·  3 comments  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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   Shiran supported this idea  ·  Apr 22, 2025

3. add admin ability to delete calls /insights/ai tracking / transcripts ect

   11 votes

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   Planned  ·  1 comment  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Shiran supported this idea  ·  Apr 22, 2025

4. RingSense: Pull in/Filter Calls based on Duration

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   57 votes

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   4 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Planned  ·  AdminSushant (Sr Director, Machine Learning, RingCentral) responded

   Thanks so much for sharing this suggestion! I’m happy to let you know that we’ve added it to our product roadmap for the upcoming quarter. We’ll update this thread and let you know here as soon as it’s live for our customers.

   Shiran supported this idea  ·  Apr 22, 2025

5. Silence Transcribing Announcement

   50 votes

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   New  ·  7 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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   Shiran supported this idea  ·  Apr 22, 2025

6. Access to AI content

   12 votes

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   New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Shiran supported this idea  ·  Apr 15, 2025

7. SMS Text Templates

   18 votes

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   New  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Shiran supported this idea  ·  Apr 15, 2025

8. Admin control on AI notes - disable or enable automatic AI notes in Admin portal or Templates

   48 votes

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   New  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Shiran supported this idea  ·  Apr 15, 2025

9. Streaming Music / Message on Hold

   79 votes

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   Under Review  ·  17 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Shiran supported this idea  ·  Apr 15, 2025

10. Disable "AI is taking notes" when on call

    157 votes

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    37 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.

    
    

    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.

    
    

    Thank you!

    Shiran supported this idea  ·  Apr 15, 2025

11. Administrator be able to see all users text messages

    47 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Shiran supported this idea  ·  Apr 14, 2025

12. Super Admin full access to VM and SMS on the Admin Portal

    52 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Shiran supported this idea  ·  Apr 14, 2025

13. Notify host by email when attendees join a meeting before the host

    13 votes

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    Future Consideration  ·  2 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Shiran supported this idea  ·  Apr 14, 2025

14. Allow all extensions to send SMS from main Company extension

    209 votes

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    Under Review  ·  51 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Shiran supported this idea  ·  Apr 14, 2025

15. Schedule meeting using "Meeting Info"

    10 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Shiran supported this idea  ·  Apr 14, 2025

16. I have 5 users with all diffrent phone numbers. Why can't they all send text messages from the main phone number? th

    64 votes

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    3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Shiran supported this idea  ·  Apr 14, 2025

17. Schedule Meeting Using Default Mac OSX Calendar with RingCentral

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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    Shiran supported this idea  ·  Apr 14, 2025

18. Allow scheduling of meetings without connecting to a calendar

    6 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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    Shiran supported this idea  ·  Apr 14, 2025

19. Allow to save Private Notes after the Meetings

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Shiran shared this idea  ·  Jan 28, 2025