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179 results found

  1. would love to be able to pull a report showing whether or not the connection to our faxes sent was made to the recipient.

    1 vote

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    Under Review  ·  0 comments  ·  Fax  ·  Admin →
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  2. A page counter to show what page of the fax it is currently on.

    1 vote

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  3. when a same company phone number was saved under contact list with different names. It will always show the 1st contact info saved from the account example: Contact Name: User 1Phone number 1234567890 - company numberContact Name: User 2Phone number 1234567890 (same number)it will show user 1 by default even you choose user 2 to have the "TO" option shows the name of user 2suggestion to be capable of choosing of which name to show up based on contact name selected. or Have the option to manually change the actual name to option.

    1 vote

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  4. After attempting to search for faxes sent to the line, I discovered that you can't search just by phone #, or by company name, but that you have to use the first and last name fields. This makes it harder, as sometimes multiple people use one fax line, especially if they're in a company. It would be easier to search by phone # or by company name (if that company field is entered)

    1 vote

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  5. Add Faxes Sent via Email in Avaya Cloud. See attached.

    1 vote

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  6. Smaller businesses could benefit from having fax & voicemail in-app messages sent to all members of a call queue. Currently, the system is limited to one person being assigned in-app notifications, with email only notifications sent to other call queue members. A small business needs all members of the admin team to be notified in one place to reduce the number of platforms needed to conduct everyday business.

    1 vote

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  7. I was able to fax files with .doc and .docx with .pdf Now, only .pdf's get through. I read there was an update that dropped the .doc extensions. Please bring this back.

    1 vote

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  8. Need other options besides PDF. Would like JPEG or PNG.

    1 vote

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  9. Working at an animal hospital, we get calls from senders wanting a confirmation that the fac was received. We also get many pharmacy requests and I think having a confirmation auto reply and being able to add a custome message like “We are currently understaffed and focusing on the patients in the hospitals. Fax requests will now have a 48-72 hour turn around time.” would be extremely beneficial. The ability to customize the auto reply message to your needs makes this added feature beneficial to any industry using the fax app.

    13 votes

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  10. Currently functionality is limited to either receiving faxes via email notification attachment OR have them print physically by using a custom rule workaround to apply unconditional forwarding. We would like to have our business critical faxes in both physical printed form and digital dissemination at the time they are received.

    15 votes

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    Under Review  ·  1 comment  ·  Fax  ·  Admin →
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  11. ADD fax preview before sending the fax and cover page.

    24 votes

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    Planned  ·  3 comments  ·  Fax  ·  Admin →
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  12. When you send outbound faxes to someone, you can't specify a person, company, subject, or any of the outbound variables in the cover letter using the Ring Central Application.

    29 votes

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    Under Review  ·  0 comments  ·  Fax  ·  Admin →
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  13. Good afternoon,I was very happy to see that Ring Central Desktop ap fax allows me to create a custom fax cover sheet to add on all outgoing faxes processed through the desktop ap because our company is required to have a specific HIPPA statement on our fax cover sheet. However, in attempting to streamline the efficency of outbound faxing by using the email fax submmission ##########@rcfax.com and typing into the subject line, the current RC platform doesn't allow this same custom coverpage to be uploaded into the default outgoing fax settings area. Therefore I have to still copy and paste…

    69 votes

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  14. I would like to be able to print automatically from the RingCentral Unified App. This is possible in the RC Phone Desktop App, but not in the RC Unified App.

    12 votes

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    Future Consideration  ·  2 comments  ·  Fax  ·  Admin →
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  15. the outbound fax number in transmission results should show the DID of the user NOT the main number to avoid confusion on the side of the sender

    12 votes

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    Under Review  ·  1 comment  ·  Fax  ·  Admin →
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  16. We are using E-FAX for clinical records in our medication room. Our Med techs do not have email so they can't receive the fax confirmation page so a manager has to get the email and then save it for them.

    13 votes

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    Under Review  ·  1 comment  ·  Fax  ·  Admin →
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  17. It's time you allowed the text in the body of an email sent to [number]@rcfax.com to be included as part of the cover page message to the recipient.

    9 votes

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    Under Review  ·  8 comments  ·  Fax  ·  Admin →
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  18. Apparently if you turn off accept messages in order to stop voicemails you also lose the ability to receive faxes.

    8 votes

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    Under Review  ·  0 comments  ·  Fax  ·  Admin →
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  19. company: Fenbor Pty LtdRC UID 2651852015 (15 lines) AUCurrent Total MRR: AUD 485.18http://adp.glip.net/company-new.html?company_id=21040488449

    3 votes

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    Under Review  ·  0 comments  ·  Fax  ·  Admin →
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  20. Previously there was a scan feature in the Ring central app that allowed you to scan directly to the app instead of just adding an attachment from your PC. It was phased out with the new update. This feature was very convenient.

    10 votes

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    Under Review  ·  5 comments  ·  Fax  ·  Admin →
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