369 results found
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Flip to Shhh.... or Mimic Manufacture Device Phone Settings
Self explanatory I think... If not then...Have the ability to quite an incoming call by flipping the phone over or pressing one of the volume or power buttons. Similar to the phones setting offered by the mobile devices manufacture.
2 votes -
Persist - Add Phone Support for VVX 250
Need support for Polycom VVX250. VVX350/450 are back ordered and VVX311/411 are EOL.
4 votes -
Ability to Intercom from Mitel 6940
Please enable the ability to user Intercom feature from Mitel 6940 model phones
3 votes -
Softkeys Mitel 6900 phones
Need the ability to program softkeys outside of the GUI which resets daily
1 vote -
Option to Disable Missed Call Popup on deskphone.
Would like to be able to disable the Missed Call Popup on Yealink T48S (and other Yealink models). Would also like to disable the MissCall Power Light Flash.
11 votes -
Polycom Transfer to Directly Voicemail
You should be able to forward a call directly to Voicemail using a polycom VVX phone without having to change your forward type to blind. Is there a way to add a forward to VM button on the screen?
7 votes -
physical phone profiles
On other systems, I have had the ability to configure physical devices en masse and push configuration changes. This could be performed either via a phone template option, or options under user templates. Three specific use cases could be missed call notification light change, ring tone setting, and screen timeout setting.
3 votes -
Customize softkeys on yealink phones
As per Yealink engineer, softkey layout of the phone is the special design of RingCentral, which cannot not be changed. There were customer prefers to have option to customize it themselves.
22 votes -
Enable P2P video between Polycom VVX and CCX series phones
My company has about 2,500 Polycom VVX 601 phones, all equipped with a Polycom video camera for P2P video calls. Polycom is no longer making the VVX series phones, so we're unable to get new phones for new employees, or replacements for broken phones, so we're starting to purchase CCX series phones.Currently, you cannot make a video call between a VVX and a CCX phone. You can make VVX to VVX video calls, and CCX to CCX video calls, but you cannot make a video call between the two series.This lack of interoperability is hurting the value of the phone…
3 votes -
Changing phones
I have a desk phone at the office and a desk phone at home. Currently the only way to swap the phones out is to log into the admin portal. I would like to be able to swap the phone on the actually desk phone.
3 votes -
Visual Voicemail on Deskphone
Coming over from Mitel and having the ability to see which voicemails are which on a screen would be very helpful to my users. Mitel had Visual Voicemail where I could see who the message was from and select that message instead of checking them all.
3 votes -
Support the new Yealink WH66 DECT Headset series
Yealink has a new series of DECT headsets, with a LCD screen control interface, great microphone noise processing technology, and overall an amazing product. They are designed for mobile+softphone. https://www.yealink.com/product/headset-wh66Unfortunately, Ringcentral only supports Jabra/Poly headsets. I much prefer this product over what Jabra / Poly are producing. Given Ringcentral already supports many Yealink products, I would encourage you to include this headset, it's a winner.Lawrence
18 votes -
Allow changing the inter digit timer on desk phone
There is a default value called the Inter Digit Timer on a J139 desk phone. This timer controls the amount of time you can pause while entering a number on the phone before the phone dials the number you've entered. I don't know if it also exists on other phones, but I would guess that it does. The value of the inter digit timer is 3 seconds and apparently cannot be changed. That means that when you're dialing a number on a J139, if you pause for 3 seconds the phone will dial your partially-entered number and you'll get an…
4 votes -
Shared Lines for Polycom CCX series phones
Add Shared Lines compatibility for the Polycom CCX series phones. The new Polycom phones are currently not supported.https://support.ringcentral.com/article/Shared-Lines-System-Requirements.htmlhttps://support.ringcentral.com/article/5927.html
1 vote -
Ability to add Company Logo in Desk phones
We need our deskphones to display our company logo for business purposes.
21 votes -
View Call Map
It would be great to have the ability to view a map of all call routing for a company in a GUI and be able to download it to an excel document to help manage call routing more efficiently.
4 votes -
Add Polycom VVX 600 as supported device for Hot Desking
We would like to see the Polycom VVX 600 be added as a supported device for the purpose of Hot Desking
16 votes -
Adding 2 expansion modules for VVX 450
We want to have presence for the whole organization. We would like to have this feature added for the polycom. We need it badly. We only have access to one expansion.
3 votes -
Stop Polycom phone restarts when changing user hours
STOP restarting Polycom phones when changing user hours.This seems to be a new feature. The phones restart when changing user hours. This is a terrible feature. Changing user hours happens all the time. Restarting phones interrupts employees workflows, customers can't get thru etc.
1 vote -
Poly CCX 400 and CCX 700: Digit Map Timeout
A default timeout value is 3 seconds. It is not enough time for users to transfer a call.
1 vote
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