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Settings and activity

8 results found

  1. Analytics access for Supervisor

    5 votes

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    New  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Jesson commented  · 

    Hello Team,

    This is a feature enhancement that's being requested by a large RingCX Enterprise customer (ICW Group Holdings, Inc.) I'm am hoping Product Team will consider this as a priority.

    Thank you

    TAM Jesson

    Jesson supported this idea  · 

  2. Add The Ability To Send An Email For Answered Calls

    19 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Jesson supported this idea  · 

  3. Option for organization to limit status options

    7 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  4. Sync Teams Status with RC Status

    31 votes

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    Implemented  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  5. Disable the computer screensaver when on an active call or meeting

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  6. Option to turn off Citrix Optimization by Default

    6 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Admin →
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  7. Ability to select what user's can see as an outbound caller ID on their RC application

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  8. Max Call history too short

    5 votes

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    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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