This is a GDPR compliance issue- it should have top priority.

I am considering moving services from 9 of our locations to a different platform if this update is not underway soon. It is very silly that it was not in the original design. Very poorly executed in my opinion.

need to have the ability to delete multiple messages in a text message at one time, not have to delete each individual message! Having too many messages that don’t go through bcuz your mobile app is not functional.

Refer to: https://ideas.ringcentral.com/ideas/CUSTCOM-I-234

SFDC case number 14958220
https://rc.lightning.force.com/lightning/r/Case/5002H00001O0vRKQAZ/view?0.source=aloha

Company: White Sands
RC UID 1994963027 (4 lines) PST
Current Total MRR: USD 164.95
Company ADP Link: http://adp.glip.net/company-new.html?company_id=9998073857

Contact person: Shiela Paragoso
Contact email: shiela@whitesands.gameAdmin is expecting to delete chat messages in a team as bulk deletion

Can't believe this doesn't exist yet. Most other messaging apps have it, everybody needs it, and it's got to be trivial to program.

There needs to be a way to bulk delete Direct and SMS messages without going one by one to delete each message.

It is beneficial to everyone. You should be able to delete message threads as necessary not just messages you sent

Chris, this is on the radar of our Product Team. We'll update this idea when we have further details.

has anyone had any luck talking to RingCentral about this? I have tried to call and ask for a supervisor but was hung up on. I find it ludicrous that something so simple has been neglected for this long. I tried to email the chief technology officer but could not find a working address. I can't believe that management knows about this ridiculousness, I am guessing if we can make them aware of it they will light a fire under someone's ass and get something done about it. Should take the coders about 30 minutes to fix it! I do not have time to sit here for an hour deleting messages!

Make it so that you can select items and delete them all together. It takes three clicks to delete each fax message using the desktop app.

Allow to delete the entire conversation or be able to choose multiple messages to delete instead of one by one

Please add this function to DELETE BULK Direct Messages, not texts. We (your customer) do not need the messages and RING CENTRAL certainly does not need to hoard this information on the "cloud". Do you? Thank you.

i need to be able to delete the previous unread in bulk. like mark all read. i have 100 + in the text and dont know when i get a new one because it always says 99+

Users should have the ability to delete multiple messages in a conversation in RC Glip.

As an admin that is deleting a conversation, message by message this morning..... there has GOT to be a better way. It floors me this is not ad admin right.

It will be a tedious to delete messages one by one in a chat conversation, as what the existing messaging/chat apps has, RC App / RC Chat should also have this feature.

Definitely need this - I have applied retention period now but have thousands of old messages to delete and doing them one at a time is not feasible

please add feature to delete an entire chat conversation rather than manually delete one message at a time. This is basic feature and should have already been incorporated.

We must be able to delete 1-to-1 and Team/group direct message conversations...not just archive / delete specific posts. Thank you.

Add an option to delete entire direct message threads or select messages that are sent AND received.