This is definitely a needed feature.

Increase the 5000 text limit for SMS messages to a greater amount. Also increase the history length to greater than 180 days. 1 year or better.

Allow users to retrieve all old text messages.

Yes, we the do vote to increase the storage limit or would prefer to remove storage limits of 5000 per folder. Liza Harripersad/ Legal Assistant of Ribacoff Law Firm.

Our SMS threads are disappearing. RC advised it was due to our SMS reaching the 5000 limit. Storing our SMS threads is crucial to our business. I wish this was disclosed at the time of onboarding. Can the storage limit be removed? Case # 23251509

Text and multimedia messages (SMS & MMS)No limit5,000 messages for every user in each of these folders: Inbox, Outbox, Sent, Deleted

Increase the days of text history from a few years back

Customer will be able to back track important documentation in relation the business.

I do not understand why the message max is 5000. If you cannot extend that then maybe a protocal that emails you the past 5000 messages each time so you have a record of it

For long term customers, its easy to exceed 5000 sms messages and it would be helpful to keep that dialog with your customers/ clients

My SMS messages are automatically being deleted after a couple of months, which apparently is how long it takes me to accumulate 5,000 total SMS messages. I have an additional Ringcentral number that gets little use but would not be recognized by my customers. Ringcentral does not allow me to combine the capacity of both lines to use on one extension.