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Increase or remove SMS storage limit of 5000 per folder

Increase or remove SMS storage limit of 5000 per folder

20 votes
Jonathan shared this idea  ·   ·  Report…  ·  Admin →
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  • Nathan commented  ·   ·  Report

    Yes, we definitely need this feature! We are only able to access about 9 months of customer interactions ... some of our jobs can span that long, and we need to have accurate records of communication.

  • Main commented  ·   ·  Report

    Very important. We need to easily see conversations (not through archiver) we've had with customers and with the 5000 limit, we are only able to go back about 8 months. We also wish this was disclosed at the time onboarding, as this was a feature our previous system had.

  • Ronald commented  ·   ·  Report

    AGREED, AND HIGHLY NEEDED, THIS IS A FEATURE THAT HAS REALLY HAD US LOOKING INTO OTHER VOIP COMPANIES TO USE, AND AS WE SEE THERES A FEW THAT HAVE THIS, JUST REALLY DONT FEEL LIKE LEARNING ANOTHER SOFTWARE ALL OVER AGAIN SO TRYING TO HOLD OUT AND WAIT FOR THIS MUST NEEDED UPGRADE

  • Anthony commented  ·   ·  Report

    This is definitely a needed feature.

  • Gavriel commented  ·   ·  Report

    Yes, we the do vote to increase the storage limit or would prefer to remove storage limits of 5000 per folder. Liza Harripersad/ Legal Assistant of Ribacoff Law Firm.

  • Leslie’s commented  ·   ·  Report

    Our SMS threads are disappearing. RC advised it was due to our SMS reaching the 5000 limit. Storing our SMS threads is crucial to our business. I wish this was disclosed at the time of onboarding. Can the storage limit be removed? Case # 23251509