Assign CNAM to individual users direct numbers via Admin Portal
If Ring Central allows for company's main number and NAME to be uploaded to National Caller ID Database , why can't NAMES of individual direct dial numbers be uploaded as well? It would be a HUGE help. On top of that - It appears RingCentral is able to handle these requests already via support tickets: https://community.ringcentral.com/questions/90424/can-we-assign-cnam-to-individual-users-direct-numb.html
Anonymous
shared this idea
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Tripp
commented
This is a no brainer. Please make it happen. Clients should be able to see a caller id when called from number other than main number.
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Karli
commented
Right now there is only the ability to have a Caller ID Name for the whole company. To increase the probability of a user connecting with a client via phone, it would be helpful if each direct line of each user could have their own unique Caller ID Name
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Anonymous
commented
This is useful for when an employee needs to call a customer/place we do business with. It would be a great option to have.