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analytics retention policy

it would be better if we can go back to our analytics report for more than 6 months, at least 1 yr to 2 yrs, so we can compare our statistics from the previous year to this date/year

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Yannick shared this idea  ·   ·  Report…  ·  Admin →
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  • Zachary commented  ·   ·  Report

    +1 to Dolores! It would help tremendously to be able to look back further than 6 months to help gather better metrics!

  • Dolores commented  ·   ·  Report

    As a leader in our organization, I would really appreciate the ability to run analytics on whole the previous year. The outreach done through RingCentral is a crucial part of our outreach and metrics.

  • Ricardo commented  ·   ·  Report

    Going back at least 1 year is critical for my customer service team.

  • Jerem commented  ·   ·  Report

    It would be great if the Data Retention could be longer especially with the data in the Analytics Portal as some information is needed for more than just 6 months.