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Enable Merge calls when Deskphone Pairing is enabled

Enable Merge calls when Deskphone Pairing is enabled

The customer is requesting the ability to use the Merge Call feature while Deskphone Pairing is enabled. Currently, it appears that this functionality is unavailable or limited when the deskphone is paired with the RingCentral app.

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Elijah shared this idea  ·   ·  Report…  ·  Admin →
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  • Joe commented  ·   ·  Report

    very critical for our line of business

  • Leslie commented  ·   ·  Report

    Very Critical for my role with Dr. Silva.

  • Patricia commented  ·   ·  Report

    very critical for our line of business

  • Evelyn commented  ·   ·  Report

    This is critical for my role. I need to have the ability to merge calls.

  • Mickie commented  ·   ·  Report

    Yes, this would mimic same functionality we had before.

  • RC Test commented  ·   ·  Report

    This is a critical feature enhancement we need. Most of our users have phones paired, and its impacting us. Our providers want to have more than 1 person on the line without creating a meeting.