314 results found
-
Disable GIF in SMS for RC mobile app
We would like for RingCentral to disable the ability for users to be able to post GIFs in text messages on the RC mobile app. It doesn't appear that the GIF function is built into the app (rather, it's a keyboard shortcut option on one's smart phone) but this opens up the possibility for users to send inappropriate images (internally or externally).
7 votes -
Use template when creating a new SMS from RingCentral for Google extension.
To have the option to use a template when creating a new SMS from RingCentral for Google extension.
1 vote -
Feature Request: SMS Forwarding to External 3-Digit Number (988)
Feature Request: SMS Forwarding to External 3-Digit Number (988)
Feature Description:
Enable RingCentral users to forward all incoming SMS messages to an external 3-digit number, specifically 988, which is managed by a third-party provider (Vibrant).
Benefits:
Improved accessibility: Allows users to easily access SMS messages through various channels provided by Vibrant.
Enhanced crisis management: Facilitates rapid response to urgent situations by routing SMS messages to a dedicated crisis hotline.
Streamlined workflow: Simplifies message management by consolidating SMS into a single platform.
Increased efficiency: Reduces the need to manually check multiple platforms for SMS messages.Implementation Considerations:
Security and privacy: Ensure…
2 votes -
Caller want to implement a feature to restrict users to delete sms
From caller: want to have a feature to restrict users to delete sms
4 votes -
Receive OTP for Telegram activation
They wanted to use their RingCentral number to receive an OTP for Telegram activation.
5 votes -
OTP for creating account
Allow to Use number to Receive OTP to use for an account setup with microsoft.
2 votes -
Assign SMS bundles
Option to allot certain number of message to a certain number before I buy the SMS bundle.
For example, if I purchase 2500 sms so can I assign a 1000 sms to a certain number and the rest of the 1500 to another number or maybe leave them open to be shared and used by different phone numbers
3 votes -
New RingCentral - no date stamp for text messages from the day of
Date and time stamp should be included in all text messages being sent within the RingCentral desktop app. At times, this is used in conjunction with our Accounting team to receive confirmation from users to approve certain matters. Having the text message only read 'today' does not help to validate when the communication actually took place (date and time). The only time date and time is included together is when it's a past date.
111 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Please ensure that you are on the latest version of the app. Thank you!
-
2 factor authentication whatsapp
not receiving 2 factor authentication via whatsapp, sms not going through and getting an error to try again after an hour,sms not even showing on sms log under admin portal. tried 2fa via call but calls are disconnecting which also shows on our call logs tried other RC numbers but not being recognize as U.S number even though that it is U.S number.
3 votes -
SMS Feature Integrated to Salesforce
SMS Feature Integrated to Salesforce
-> an option to have the sms feature and all its activities integrated and synced to Salesforce1 vote -
SMS registration for all
Instead of selective SMS registration for users, if would be nice to have RingCentral allow admins to be able to include all numbers to register for SMS, especially for company that has more than 50 or even thousands of users.
1 vote -
MASS TEXTING USING RINGCENTRAL APP
An option for us to send text messages for thousand recipient without using any platform or puting the number manually.
1 vote -
Enable SMS feature for korea numbers
It would be best if we can allow SMS enable to a Korea numbers in RingCentral Account. The users who are based in Korea would able to send and receive SMS using their Korea numbers in RingCentral Account.
2 votes -
SMS Signature
Ability have a signature at the end of every SMS so there is no need to type it in manually.
1 vote -
Migrating SMS Content from one Extension to Another
We encounter a problem where our main extension isn't following the correct call forwarding that was set up on the user extension. Tech rep fixed the issue by recreating the extension itself. The issue is when the newly created extension doesn't have the SMS content that we originally had on the corrupted extension and I found out that there's no way to transfer the SMS from one corrupted extension to the new recreated one other than manually forwarding it. We are a business that uses SMS all the time, a Feature where I can migrate my current Inbox from the…
5 votes -
Option to have a mute button for induvial SMS/text conversation.
Something like this
something like this but for
2 votes -
Limiting the international SMS by removing linked numbers
Limit International SMS by removing linked numbers
3 votes -
SMS opt out report
SMS opt out report | Replying STOP from their SMS
• have a total number from reports who opt out the message via SMS
1 vote -
time stamp on received and sent sms on RingCentral Mobile App
It would be essential to have a time stamp on each received and sent sms. So that it would be easier to trace the sms being sent and received on the Mobile App.
1 vote -
Automatic replies
Add the ability set up automatic replies to texts/messaging when out of office or on vacation like we do email.
1 vote
- Don't see your idea?