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Phone & Messaging

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326 results found

  1. Currently, we only receive an email after our client responds. It would be helpful for documentation purposes if we could also receive an email after we have texted the client.

    6 votes

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  2. Robert Half wants to enable SMS for all users and have any customer able to opt out to SMS which should then be honored for every RC extension. If one of their clients requests to stop SMS, than nobody at Robert Half should be able to SMS that number.

    7 votes

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    Under Review  ·  0 comments  ·  SMS/Text  ·  Admin →
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  3. 6 votes

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  4. It would be best if the RingCentral application, allows copy and paste of phone numbers from .csv file or excel file on the "To: Field", especially if there are multiple numbers they need to Enter.This will lessen the time and provide ease to users instead of copying and pasting the numbers 1 by 1, which is time consuming.

    5 votes

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  5. Hi right now the phone calls are set to go to my assistant Melissa 5 days a week. But on her days off, they go to my other assistant Tania. This is set up through a custom routing schedule. WE NEED THE SAME CAPABILITY FOR TEXT MESSAGES TO BE AUTOMATICALLY DIRECTED TO THE PERSON ASSIGNED TO ANSWERING THE PHONE. I am a realtor and most of our business is done through text. Thanks

    7 votes

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    Under Review  ·  0 comments  ·  SMS/Text  ·  Admin →
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  6. Customer would like to block the ability to send SMS messages to more than one recipient. They would like the ability to block both "Group" texts but also sending a single message to more than one separate recipient.

    3 votes

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    Under Review  ·  0 comments  ·  SMS/Text  ·  Admin →
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