601 results found
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Sending SMS from Different Numbers on the Account
It would be great if users can send SMS from multiple numbers on the account just like how you select the Caller ID when making an outbound calls
1 vote -
delete a member on sms
An option to delete a member on group chat for SMS -
Currently the only option available for SMS is to delete a message from sender or receiver -
but to delete a member of a group chat for SMS is not available4 votes -
Wanted to have option to remove primary number on the text from option for sending SMS.
Wanted to have option to remove primary number on the text from option for sending SMS. Furthermore, main number should be the only option on the dropdown when sending out text message regardless of the extension or user.
2 votes -
1 vote
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Caller want to implement a feature to restrict users to delete sms
From caller: want to have a feature to restrict users to delete sms
5 votes -
Block a specific number to send a text message receivied via email notification on a non licensed number
Customer doesn't want to receive a text message from one specific number to a number that is not licensed. Customer wants to have an option to block a specific number.
3 votes -
Ring Central is in great danger of becoming quickly obsolete.
The template feature in Ring Central is almost useless when a business needs to have multiple templates for a number of frequently used responses. This is because they cannot be sorted, either alphabetically or numerically. It makes it extremely difficult to find the needed template. Ai solves this problem and there are already some apps that are offering this and more. RC is falling behind. The sorting should be a relatively easy thing to fix. Hope you can get this feature usable for us users. Have a Merry Christmas and Happy New Year!!
1 vote -
convert the voip number to wireless number
Ability to change the type of phone number to wireless number/voip number/landline number for other vendors to accept the number to work in 2fa
5 votes -
Feature Request: SMS Forwarding to External 3-Digit Number (988)
Feature Request: SMS Forwarding to External 3-Digit Number (988)
Feature Description:
Enable RingCentral users to forward all incoming SMS messages to an external 3-digit number, specifically 988, which is managed by a third-party provider (Vibrant).
Benefits:
Improved accessibility: Allows users to easily access SMS messages through various channels provided by Vibrant.
Enhanced crisis management: Facilitates rapid response to urgent situations by routing SMS messages to a dedicated crisis hotline.
Streamlined workflow: Simplifies message management by consolidating SMS into a single platform.
Increased efficiency: Reduces the need to manually check multiple platforms for SMS messages.Implementation Considerations:
Security and privacy: Ensure…
3 votes -
Incoming text message information
Customer wants to have the feature to see what number is being texted to since they have multiple numbers and there's no option for them to determine which number is being texted.
4 votes -
MMS/SMS Policy improve
MMS/SMS Policy for Messages that contain text or otherwise reference substances defined as controlled substances under federal law, regardless of legality, including marijuana (cannabis) should atleast clarify if the purpose is for selling.
Customer business is promote in compliance with Michigan law through the
issuance of licenses, not the sale of cannabis.5 votes -
Assign SMS bundles
Option to allot certain number of message to a certain number before I buy the SMS bundle.
For example, if I purchase 2500 sms so can I assign a 1000 sms to a certain number and the rest of the 1500 to another number or maybe leave them open to be shared and used by different phone numbers
4 votes -
Send SMS Trigger
So I actually there is no trigger for whenever you send the sms. Like there is a trigger for whenever you receive an sms. It would be great if we find the trigger for outbound messages as well. Like mentioned in the attached screenshot.
1 vote -
Edit the phone App Text Screen
Please add a < and > in the upper part of the phone app's text screen - like the voice message screen - to easily move through texts. Right now they are listed vertically. Open one and it reverts to the prior screen: you don't know which text you just read... or which one is next to read.
Using the left and right arrows like the voice messages means you read/reply to a text, then click an arrow to go up/down to the next one. PLEASE. I need this.1 vote -
Send/Attach Videos to SMS feature
We would like to attach videos to our SMS/Text
4 votes -
1 vote
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transfer all of the text messages the a user has had with multiple individuals to another user
Ability to transfer a user's text messages to another
I was using the chat bot but wanted to get a straight answer. Is it possible to transfer all of the text messages the a user has had with multiple individuals to another user? For better phrasing, all of the text conversations from one user to another?
3 votes -
Remove SMS Icon in Mobile App
SMS is disabled for our organization, it would be ideal if the icon could disappear as well
5 votes -
Archiving SMS/Text Bunched Messages
As of right now, all archiving is done on a per text basis. For each individual text sent, that generates an archive in a standard note file. For the purpose of consolidating files, it would be very convenient if you could choose to opt into having a text thread downloaded at the end of a day (midnight) all into a single file so that way it’s easier to reference and entire conversation rather than having to go through each individual file to piece them together. Other text archiving services do this so I know the functionality is possible.
1 vote -
Make creating SMS group easier
The client wanted to have a better and easier way to create and add a contact into a group for SMS. Also, a tab where he can see the SMS group list he created.
3 votes
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