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3086 results found

  1. The customer would like the admin portal to have settings to turn off and on the call waiting audio for RC app. To take control of all user's RC ap at the same time.

    1 vote

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  2. I would like to have time stamp on faxes that I receive. The time when we receive fax, not the time when someone sent fax

    1 vote

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  3. I have the other phones set with short codes to transfer to ring central phones just not the other way

    1 vote

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  4. customer want to change dial by directory default prompt audio .the audio indicating how to select letters in the phone keypad

    16 votes

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    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  5. Be able to see all lists of all blocked numbers

    2 votes

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    • cx ask if there is a way to turn off monthly ACR notification
    • cx also wants to change the text in that email to not make it seem like it was just turned on? the wording is very poor
    6 votes

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  6. Customer would like to have an option to add a contact in their company contacts, but should be added under the company contact not as a personal contact or on the all tab in their RC app.

    1 vote

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  7. Customer wants to add a secondary email on her extension 101. He wants to associate his two email address on the extension.

    1 vote

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  8. It would be great if we had an option to call a certain number and connect to IVR then allow to connect to send a page to the Paging Group. The current RingCentral setup only allows pages from user extensions within the account that are added to the list of allowed pages under the Paging Group

    2 votes

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  9. Capability to add multiple extensions when When maximum wait time is reached, send caller to in Call Queue Group.

    1 vote

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  10. Some/all ATA devices use more than the usual bandwidth even without sending or receiving faxes. Limiting its bandwidth usage can manage the bandwidth specially for those business that have data capping on their internet subscription that could affect the entire office's internet speed/bandwidth.

    1 vote

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  11. need to add a rule, so when nobody answers in the call group after 3 rings, it goes to someone's mobile phone

    1 vote

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  12. -Customer's request is not possible as the IVR ext is not yet included in the rule based on a dialled number-all the workarounds provided were declined by the customerthe phone number is currently assigned to the user custom rule created under the user to ring the IVR whenever they call the direct numberone of the options in the IVR is ringing back to the user

    1 vote

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  13. We have a medical transport busines and work with different providers and drivers and employees. It is a hassle to constantly upload new contacts and share them. Can we create a feature where we just have a global contact list that we can all refer to whenever we add someone?

    11 votes

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  14. so let's say someone is on the phone and someone else calls them, is there a way to set it to allow the call to be given a prompt to either go to Voice mail or request a call back

    1 vote

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  15. We need the option to backup the configuration on the service web portal.

    5 votes

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  16. This could be logging in. Also if they have received any calls in the last 90 days.

    7 votes

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  17. Why is it useful? - To have an organized way of submitting and tracking support cases and to see the volume of the affected users on the account. Who would benefit from it? - RingCentral, IT supports, Super Admin.- Eliminates multiple duplicated cases by different non-Super Admin users. How should it work? - It can be added as role permission. This should be disabled by default for Standard users. Or can be a permission modifiable for custom roles. 

    8 votes

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    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  18. Customer was looking forward to have the ability for the users Extension to continuosly ring instead on call loop on the same extension.

    3 votes

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    • cx wants to add 3rd party numbers in contacts so that their users can search the address book and call them
    • cx needs an option an in the online account or app to make the personal contacts centralized.
    5 votes

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    Planned  ·  1 comment  ·  Admin Portal  ·  Admin →
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