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3039 results found

  1. The customer would like to check if it's possible to import a contact and have a separate list for fax contact and phone contact

    2 votes

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  2. Would like to be able to filter the download user list by Role, Site, Status, and Department before downloading the list. This is beneficial for my company that has over 3000 users and more than 50 site. The download user list should only download what has already been filtered under the users with extensions or download all users.

    24 votes

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  3. We have our new Poly Edge E450 phones setup for hotdesking. Currently they work the normal way, to login you would enter your extension and PIN on the phone. But the phone had functionality to automatically log you in using NFC on Android mobile. The NFC works to pair you to the phone via Bluetooth and it will be very beneficial not only to us but to others to have this kind of fature be supported in RC system.

    1 vote

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  4. Determining if the user is using a mobile app via admin portal > Phone System > Phone & Devices and User Phones

    1 vote

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  5. When the customer will go to the user's call handling she will have an option to forward multiple fax extension to her extension.

    1 vote

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  6. I request that my employees do not have access to recorded conversations.

    1 vote

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  7. to have a back up ACR once ACR is enabled on the acct

    1 vote

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  8. PLease add an option where users can disable call recording on internal transfers (like peer to peer)

    6 votes

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  9. In our account we have 2 types of licenses due to an agreement made during implementation on pricing of these two licenses. While the license itself is the exact same (MVP) the cost is different and therefore broken down into MVP and MVP. I would like the ability, as the Admin, to select which license to assign to which extension. The MVP^ licenses are meant for emergency lines while the MVP is designated for End Users. When auditing my account, I notice that Users and Emergency Lines are mixed between both MVP and MVP. Currently my only workaround…

    15 votes

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  10. It would be helpful to be able to change the number of times the greeting is being played if customer enters no action for the calls to be either connected to an extension or disconnected instead of having the greeting played 3 times by default which consume toll free minutes if there are robo callers.

    2 votes

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  11. To have an option on the account to copy other user's presence without using a template

    1 vote

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  12. It will be useful for our customers to get an option to transfer calls from a delegated line to a call queue

    1 vote

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  13. block number for certain site only

    1 vote

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  14. We would like the ability to add a secondary fax recipient when the original fax recipient is out of office with out super admin having to manually change it each time. Also, the ability for all users to have the ability to chose company fax number as the "from" instead of individual lines or company main line.

    1 vote

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  15. We regularly have customers text the main numbers of our locations which end up in the admin account. The New Text Message emails are great but the "To" field only includes the Admin name. It would be very helpful if the "To" field also included the number that the customer was texting. This would avoid the step of logging on to the admin portal and scrolling through the SMS Log to determine who the recipient of the text should be.

    1 vote

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  16. Hi Team,I would like to add an idea where admin access users should have an option where they can bulk import / Export all users Ring central Meeting id from ring central portal.The main objective for bulk import/ Export data can save the time for person who is doing audit as every organization have good numbers of employee's and quite difficult to open each profile & verify RC meeting id it is quite time taking activities.the main purpose of each organization is to maintain the correct data of their each employee so that if users facing any issue with RC…

    1 vote

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  17. To have tools that will automatically categorized contacts being import

    1 vote

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  18. Gong only seems to allow us to share the URL of a recorded meeting but I would like to download/export the call. I'm hoping the new RingSense product will allow download/export as a standard feature.

    3 votes

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  19. Since we have multiple sites on our account it would be nice to bulk assign inventory numbers to Auto-Receptionist numbers and then change the site the number belongs to. It helps organize all the numbers on our account.

    1 vote

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  20. linking analytics on company website

    1 vote

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