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115 results found

  1. Customer is requesting for the automatically removal of duplicate contact information on the centralized External Shared Contacts Directory. Since the admin is the only person who can add the contact on the admin portal and every users will gather all of their personal contacts, chances of Duplicate contacts will occur and customer wanted for the feature to automatically detect the duplicate contact and automatically removing those duplicate contact on the centralized External Shared Contacts Directory.

    2 votes
    New  ·  0 comments  ·  Contacts  ·  Admin →
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  2. The amount of characters in the contacts notes field shortened substantially and deleted large portions of client contextual notes history, we really need as many contact notes field characters as possible, how do we enable a higher amount of these simple text notes characters for this critical field? Please let us know.

    5 votes
    New  ·  2 comments  ·  Contacts  ·  Admin →
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  3. Some of our users only use a portion of the external shared contacts directory that we have applied for all the users (different departments use different contacts.) They would like to be able to add from the external shared contacts directory to their personal quick contacts .

    5 votes
    New  ·  1 comment  ·  Contacts  ·  Admin →
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  4. For the External Shared Contacts Directory, to add a column for extension #, next to the company main number. This allows the Admin to share extension numbers .

    1 vote
    New  ·  0 comments  ·  Contacts  ·  Admin →
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  5. There is no option to download the Personal Contacts on the RingCentral App.

    1 vote
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  6. The customer wants all SMS logs and history to be displayed when they click on a contact in their RingCentral app.

    1 vote
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  7. In the RingCentral app in Contacts, you can create teams and view members' statuses. For some reason in the RingCentral Teams Plugin, this option is not available. Would be great to be able to view those teams in the plugin as well.

    1 vote
    New  ·  0 comments  ·  Contacts  ·  Admin →
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  8. When the customer is in the "Contacts" Menu and selects ALL, it shows every single account in their AD environment. The customer wants an option in the app to only show the users as part of the Company Contacts.

    6 votes
    New  ·  1 comment  ·  Contacts  ·  Admin →
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  9. Callers will be asked for their name when call screening is enabled and the caller is not in the contact list. This feature only works for external calls and not for company contacts. Is there a way to exclude company contacts from being screened?

    1 vote
    New  ·  0 comments  ·  Contacts  ·  Admin →
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  10. Please allow the upload of CSV template to go through even with duplicate contacts, and then simply show error notification after the upload to automatically delete the duplicates instead of rejecting during upload.

    7 votes
    1 comment  ·  Contacts  ·  Admin →
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  11. Customer would like to have the option to filter out his contacts from the RingCentral app. Filter in terms of the contacts that came directly from his phonebook and also a filter to sort out the ones that he saved directly from the RingCentral application

    3 votes
    New  ·  0 comments  ·  Contacts  ·  Admin →
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  12. Ability to include other information when adding external contacts.

    1 vote
    New  ·  0 comments  ·  Contacts  ·  Admin →
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  13. allow shared contacts to work on desk phones

    8 votes
    1 comment  ·  Contacts  ·  Admin →
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  14. we need the ringcentral saved contacts to reflect when the call is being forwarded to an external number, so we will know who is the person calling.

    2 votes
    New  ·  0 comments  ·  Contacts  ·  Admin →
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  15. Filter calls contents, block inappropriate contents

    2 votes
    New  ·  0 comments  ·  Contacts  ·  Admin →
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  16. Would like to transfer all contacts from ring central app onto personal phone and add a new contact either on RC or their personal phone it gets automatically added to one of the other.

    1 vote
    New  ·  0 comments  ·  Contacts  ·  Admin →
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  17. Company Caller ID will appear on the device of the callers once they called the company number.

    4 votes
    New  ·  0 comments  ·  Contacts  ·  Admin →
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  18. In the contacts tab, have an option at the top for Favorites instead of combining with ALL. Also ability to create own group of contacts

    1 vote
    New  ·  0 comments  ·  Contacts  ·  Admin →
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  19. to be able to export contacts list from the web UI of Polycom VVX series phones

    1 vote
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  20. Ability to change the rate center of a number.

    2 votes
    New  ·  0 comments  ·  Contacts  ·  Admin →
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