282 results found
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Fax Transmission: Sender to be Notified that Fax is Received by RingCentral
Fax Transmission: Sender to be Notified that Fax is Received by RingCentral
- When the fax is sent to RingCentral, the non-RC sender should also receive a notification that it's successfully received by RingCentral.
1 vote -
Device Visibility for ATA Connectivity Status
This feature aims to enhance the visibility and monitoring capabilities of devices connected to Analog Telephone Adapters (ATAs) within the RingCentral system. Currently, users and administrators lack comprehensive insights into the status of devices connected to ATAs, such as whether they are connecting correctly, online, or offline.
1 vote -
1 vote
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Customer wants to add fax forwarding
Customer said that all of the fax coming from number 2817190715 should be routed to another fax number external 8557710242.
8 votes -
we get a lot of fax failed to send or busy - please set it so fax will continue try outbound until it successfully transmits
continue to auto dial until fax transmission is successfully sent
1 vote -
Disable Voicemail - Enable Faxing
Currently extensions are required to take voicemails & faxes as all or none. Our customer would like to have the option to take no voicemails, but still receive faxes.Is it possible to enable faxing only and no voicemail? Rather than disabling the mailbox entirely?
26 votes -
Remove/Edit the Header on the Fax page
Remove / Edit the Field in the Header according to our requirements. Like in attachment i don't want user name to be display as from field , it should show company name instead.
19 votes -
Using Fax From Field in Ring Central
While creating a new fax every users gets a drop down on their ring central where they can select a number that they want to use for sending Fax .Mostly users select their own primary number but in some cases they are required to select a different number which is dedicated to the entire office for sending Faxes .If the user selects any other number other than their Primary number and sends Fax then it is also updating the Fax number under outbound calls/Fax section on Ring central Admin side.So if my Primary number is 555-555-5555 but while sending Fax…
6 votes -
CHANGE FAX NUMBER DISPLAY FOR OUTGOING FAX
Can I remove the *101 after my phone number on the cover page? It is confusing. Secondly, for the fax, can we just say "Fax" instead of "Fax phone" and last, can we give a parenthesis for the fax area code and a hyphen between the fax number. Thank you.
8 votes -
Make call queue faxes accessible in the RC app
When a call queue receives a voicemail the members of the queue are able to access the message via the RC app. When a fax is received by the queue the members are NOT able to access that message via the RC app. Could that be fixed so that all messages (whether voice or fax) to the queue are accessible via the app?Additionally, when a fax is received by the call queue, all the members are sent an email notification about the received fax. The email clearly states that the fax can be viewed in the app even though it…
24 votes -
Add fillable line in Fax menu for person's name to auto-populate in Cover Page
So far there is only the option to add phone number in the To: section of a fax. Make a fillable line to add the recipient's full name that would auto-populate in the cover page. It would be more efficient compared to making a custom cover page. Thank you
19 votes -
Fax Icon pointed to the fax extension
Please have an option to switch from one extension to another. Add an an option to send a Fax using the Fax Extension. Clicking on the Fax Icon while logged into extension 101 should switch or point to extension 1006 in our configuration.
9 votes -
block the faxing on the main number.
Customer would like to block the fax message on the main number but not including SMS and calls.
7 votes -
Send Fax through FastFax integration
We are using FastFax Integrations and we would like to send RC Fax through FastFax.
10 votes -
Enable the downloading of Failed Outbound Faxes
Right now, there is no download feature for failed outbound faxes. The download feature was there before (not now). Please add the feature back as it is very useful for us.
8 votes -
when sending fax from profile contacts the default number should be fax number instead of primary number
when customer goes to contacts > choose a contact > profile > fax > the phone number where fax should be sent to is the phone number under fax, currently it defaults to primary number
4 votes -
Composability - Fax
As what has been done for the messaging and video, we would like to have a feature that would allow admins to completely remove the fax ( the fax button over RC MVP and all RC apps) on the role / level for users on RC MVP app.Recently, a new feature has been released and allows admins to disable the fax feature on account or user level: Fax contros and parameters (but doesn't remove it completely)here's the documentation : https://docs.google.com/presentation/d/1RHroDQUUktsu_WHn6qxsZ7g6dFHvZUdS3GOBzix_WHY/edit#slide=id.g13edcf37ee5_13_410this is the messaging composability documentation link: https://docs.google.com/presentation/d/1rnsF2fsBVrLD2s1aYxnOrtudZFwII_DPYvXqN_YTvFY/edit#slide=id.g6b879246f9_0_531
17 votes -
Needs to have all of their fax extensions to be removed from their entire company's RC app chatroom
applied a template to all fax extensions for them not to show under company directory and the default super admin account has already been changed but still, the fax extensions are still showing per client.
7 votes -
Add external fax # to Cover Page
Would like to be able to add an external fax# as the Return Fax# for fax Cover Pages. We use it for sending faxes ONLY.
3 votes -
Send fax using the fax contact list
When I add a contact list on my RC app there's an option to add a business number and fax number. When I tried to send a fax and select the contact on my list it shows the business number instead of the fax number.
4 votes
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