316 results found
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Fax Cover Sheet for Fax Machine
We have a cover sheet that needs to be standardized as a template every time we send a fax out for specific users.
2 votes -
Ability to recover Faxes sent from a number tagged as Robocall
There are faxes sent by legitimate senders with numbers being flagged on their account as robocalls. Blocks are due to the "Block robocalls on toll-free numbers" being enabled on the account. It will be very helpful to have a capability for these legitimates faxes incorrectly flagged to recovered.
1 vote -
email to fax - multiple users need to be able to send from the same account
we have a shared email account and the business needs users to be be able to send email to fax from this account so we need the email address added to the "email address permitted to send faxes" for each user.
6 votes -
Fax Transmission Result: View Message on RingCentral App
On the fax transmission result email, "View this message on your RingCentral App", when you click the hyper link, it's not taking me to the message but just a download page for the RingCentral app even if I have it downloaded or the web version is open on the browser.
It would be best if it would actually route me to the fax I sent.
1 vote -
2 votes
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phone will not ring if fax is forwarded to extension
Phone should not ring if fax is forwarded to another extension.
4 votes -
Fax Quality
Please add option to adjust attachment resolution
4 votes -
masking fax number as an email address
There should be a feature that will enable us to mask the fax number when setting up the cover page and have us to choose a different number or an email address.
1 vote -
RingCentral Fax email that we can provide
If we enable the email to fax there should be an email that RingCentral can provide to us so we can provide that email to external people that wants to send a fax using their email address. The one that you have on the system is sending. I meant receiving. I need to have an email that is provided by ringcentral that we can provide to external people so they can send email to us.
1 vote -
Allow user to populate/configure TO fields in a Fax Template
For Cover Sheet Templates, users should have some way to populate the TO fields.
From other users Idea's out there it sounds like the TO fields should be pulling from contacts (I read people wanting the option to do something other than use contacts, but for me the contacts doesn't even work). Support told me today that is not an option. I've tried populating our contacts and the cover page doesn't pull the info so this is just a big missing piece to me (we can use our own word documents, but think this is a basic function most faxing…
1 vote -
Admin capability to Add Fax Cover pages and to restrict which cover pages a user has access to (HIPPA Compliance)
Admin capability to Add Fax Cover pages and to restrict which cover pages a user has access to (HIPPA Compliance) It should not be up to individuals to remember to add and select the company HIPPA approved cover page.
4 votes -
Show the original Fax sender
We would like to show the original user's name when we send out fax using the Company Fax instead of the assigned Company Fax Recipient.
2 votes -
Flexible Caller ID Assignment for Outbound Fax Number by Site
The scenario is that a "site" has a physical fax machine with an attached Cisco ATA. Standard inbound and outbound faxing from the device works as expected. We would like to designate that fax machine as the main "fax number" for that specific site, so that the associated users in that site can also be assigned that phone number as their OUTBOUND fax number. This process would centralize all received faxes to come out at the physical device, but allow sending of faxes from both the machine, and electronically from any user in the site with the RingCentral app available…
2 votes -
Fax Routing based on phone number
Wanted to be able to create a custom rule or a fax recipient option based on their phone number. If someone sends a fax number from this number then it should go to this email 1, if another fax number sends from another number then fax message will go to this email 2. It will be depending on the sender's number that they will receive the incoming faxes.
1 vote -
Ability to send 5000+ faxes using Email-to-Fax
From time to time we send fax campaigns to other doctors with communication about our clinics. We use email-to-fax rcfaxbroadcast.com feature to which we had been pre-approved for years. Over the past few months we noticed that we cannot send out usual volumes when we need. We receive error 421 at our end informing that remote (your) smtp server defers emails after initial connection. Can someone please look into this as it looks like your SMTP servers try to defer high-volume email senders. Can we please investigate and lift the restrictions
1 vote -
fax coverpage
To have an option to manually enter Recipient details when using default coverpage
1 vote -
Email Domain Configuration for Email-to-Fax Function in Admin Portal
Currently, RingCentral lacks a feature that allows administrators to easily verify if email domain configuration is set up correctly for the email-to-fax function. Introducing a feature to display email domain configuration in the admin portal would streamline the verification process and ensure smooth functionality of the email-to-fax function.
3 votes -
Send email notification when email to fax is turned off.
To be able to receive email notifications when the email-to-fax feature is turned off when not in use.
2 votes -
Embedded ESignature within Fax preview
Enable users to preview the fax document and seamlessly insert e-signature fields for recipients to sign electronically within the RingCentral interface.
By implementing these features, RingCentral can create a more efficient and user-friendly experience for managing fax and e-signature needs within a unified platform.
3 votes -
1 vote
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