195 results found
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have an individual notification setting for each company or IVR number.
Please allow individual notifications settings for each IVR. Also, being able to separate fax/voicemail notifications to two separate emails would be very useful.
2 votes -
Customize a customized cover template
Needs to have a feature where in they can upload a customized template and have an option to customize it on RingCentral App.
2 votes -
Multiple lines for Faxing and being able to know which department the inbound fax should go
-Customer is asking if we can add multiple recipients on their fax line using a phone number instead of email address.
-She also wants the fax to be separated and determined base on which department it should go1 vote -
drag and drop a premade custom cover page for easy use
There will be an option to drag and drop pre-made custom cover page for easy use that will be accepted by the system, please include, expansive option for font styles as the system has limitations with the variety of font style to choose from.
2 votes -
Enable Faxing using Virtual Number
Allow users to Send Fax using Virtual number.
2 votes -
Failed Incoming Fax Logs
Overview:
Currently, RingCentral lacks a feature to log failed incoming faxes, making it challenging to differentiate between issues stemming from the sender's end and those related to the RingCentral server. Implementing a feature to record failed incoming fax attempts would provide valuable insights into fax transmission issues and streamline troubleshooting processes.Objective:
The primary objective of this feature request is to enhance the functionality of RingCentral by introducing a mechanism to log failed incoming fax attempts. By doing so, users can accurately identify whether fax transmission failures occur due to issues on the sender's end or if they result from…2 votes -
Preview Received Faxes in App
It would be very helpful and time saving to have the ability to preview a fax in the app window when clicking on it, instead of having to do an extra click to open the fax. It would make reviewing faxes and finding important information much faster and efficient.
2 votes -
Show the number of the original sender when forwarding fax to an external
Forwarded faxes only show the number that forwarded the fax, not the actual sender. There should be an option to show number of the original sender instead.
1 vote -
Fax coversheet should have option to show ext. number or no ext. number
The fax cover sheet currently automatically puts the ext. number where the fax is coming from. It would be nice to have the option to not list the ext. number as this can impact call routing for incoming calls if the ext. is used when it should not be.
1 vote -
Fax Resolution
please add option to adjust attachment resolution
1 vote -
Fax Transmission: Sender to be Notified that Fax is Received by RingCentral
Fax Transmission: Sender to be Notified that Fax is Received by RingCentral
- When the fax is sent to RingCentral, the non-RC sender should also receive a notification that it's successfully received by RingCentral.
1 vote -
Device Visibility for ATA Connectivity Status
This feature aims to enhance the visibility and monitoring capabilities of devices connected to Analog Telephone Adapters (ATAs) within the RingCentral system. Currently, users and administrators lack comprehensive insights into the status of devices connected to ATAs, such as whether they are connecting correctly, online, or offline.
1 vote -
phone will not ring if fax is forwarded to extension
Phone should not ring if fax is forwarded to another extension.
1 vote -
1 vote
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Admin capability to Add Fax Cover pages and to restrict which cover pages a user has access to (HIPPA Compliance)
Admin capability to Add Fax Cover pages and to restrict which cover pages a user has access to (HIPPA Compliance) It should not be up to individuals to remember to add and select the company HIPPA approved cover page.
1 vote -
we get a lot of fax failed to send or busy - please set it so fax will continue try outbound until it successfully transmits
continue to auto dial until fax transmission is successfully sent
1 vote -
Customer wants to add fax forwarding
Customer said that all of the fax coming from number 2817190715 should be routed to another fax number external 8557710242.
7 votes -
Disable Voicemail - Enable Faxing
Currently extensions are required to take voicemails & faxes as all or none. Our customer would like to have the option to take no voicemails, but still receive faxes.Is it possible to enable faxing only and no voicemail? Rather than disabling the mailbox entirely?
23 votes -
Use Company Fax as Caller ID even assigned to user extension directly
Use Company Fax as Caller ID even assigned to user extension directlyWe do not want our operator extension to receive the faxes. We want to use our company fax number as caller id even it is assigned to a user extension.
13 votes -
Remove/Edit the Header on the Fax page
Remove / Edit the Field in the Header according to our requirements. Like in attachment i don't want user name to be display as from field , it should show company name instead.
17 votes
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