117 results found
-
Filter Read messages by @mention
Add ability to filter by "Read @mention". Many a times i have to quickly refer or reply to a recent @mention message, but it is difficult to quickly find such messages. Instead I have to recall which team that message was sent to and search for that team and the message. It would be great if i can filter the messages by "Read @mention" just like filtering them by "Unread @mention".
1 vote -
Feature Enhancement Request – Voicemail Transcripts Delivery to Email Inbox
Description:
The customer is requesting an enhancement to streamline voicemail delivery by enabling the option to receive voicemail transcripts directly via email instead of the current audio (.wav/.mp3) attachments.Current Behavior:
Voicemails are delivered to designated email inboxes as audio file attachments.
Recipients must download and listen to the audio to understand the message content.
Requested Enhancement:
Provide the option to send voicemail transcripts (plain text) along with, or instead of, audio attachments in voicemail notifications.
Ensure that accurate speech-to-text transcription processes are applied to these voicemails, minimizing errors and improving readability.
Business Use Case and Benefits:
Increased productivity: Email…1 vote -
Marked as safe
Marked as safe text message using this app
1 vote -
Ability to Retrieve Archived Team by All Super Admin
Currently, only the admin of the archived team has the ability to recover the deleted team. By giving all super admin capability to bring back the archived team, it will be easier for them to recover it anytime they need it.
1 vote -
Allow editing of "@" mentions to delete last name
When using "@" mentions, the user's entire name is inserted and highlighted. Allow the user to backspace into the user's @mention to delete the last name. E.g., typing "@John Smith" highlights the entire reference to "@John Smith" and pressing backspace deletes the entire mention. Pressing backspace would instead delete the last name leaving only "@John". (Microsoft has implemented this in Outlook if you'd like an example.) No ambiguity is created since the @mention still references the original user and not any other John in the organization.
3 votes -
Mute timer set by group admin for full group or specific users
If a group is being flooded by messages, and the admin needs to reset the discussion, they can make the group read-only for a set time (10min-1week) allowing only admins to post. After the timer, the group would reset to its original posting permissions. This could be set to prevent all non-admin users from posting, or apply to specific users within the group.
2 votes -
Post via Emai / Ring Central Channel not receiving external emails from external apps
Allow RingCentral Channel to receive email from an external email or third party application
2 votes -
Adding voice & video messaging feature to RingEx plans.
Voice and video messaging is already available for RingCx plans but not RingEx plans. This is a basic messaging feature that should be included in all plans. All messaging platforms in the market have it.
1 vote -
Migrate Data From One Extension To Another.
Some customers wants to create a new extension and migrate their data, and it would be very helpful to have an option to migrate all data from one extension to another.
5 votes -
Spell Check multiple languages and disable option for Cloud Office
It would be great if Avaya Cloud Office would have a spell check for other languages than English. In my case: German. As well as the ability to disable the spell check. Currently, I am using the app in German, but the app spell checks in English. This results in everything I type being underlined in red. This is quite annoying.
So the first improvement would be to be able to disable the spell check without having to disable it for the whole computer system. A second step then, of course, would be to provide the spell check in the…1 vote -
Paging Only Group for Mobile Devices
The customer would like to have an option to send one way broadcasting through mobile devices.
1 vote -
Different bullet points icon according to indentation in messaging
Bullet points icon can be formatted based on their indentation like filled circle then empty circles, hyphen etc while formatting a message
Currently, only filled circles appear1 vote -
Stop Archiving Messages
Currently, the messaging app archives messages. This causes the loss of vital information within our practice, as we cannot access any messages past a very short length of time. Can you prevent messages from archiving?
1 vote -
RingCentral App
Asking for the feature that you can see the messages sent to a person/team if the user or any member of the team has "seen" the messages I sent.
Just like on the social media application that there is a "icon" to show that the person has seen the message I sent him/her.
1 vote -
Quiet times
As a notification setting—allow the user to set quiet times, so that they are not alerted with notifications, on Lock Screen or Notification Center. Use case would be for users to set quiet times during weekend or certain hours of the day after normal business day working hours.
1 vote -
To include images to chat email notification
An alternative for MMS distribution, the inclusion of chat images sent is a viable option.
1 vote -
Hide/remove team messaging in RingCentral desktop/mobile app
Have the freedom to simply uncheck/check the team messages under the users' role to remove/hide them.
2 votes -
Have a tone when a new message is received
When I'm not staring at the Ring Central app, I've learned that I miss several messages due to no audio alert. Would it be possible to have quick short ding when a new message is received?
2 votes -
I suggest order of messaging should be maintain in case of reply
in a group of 3 persons let us say person A added a comment
person A added another normal message which is related to first message
now let us say person B added a reply using reply button on person A's very first message, now it will appear as latest, breaking the order of messages which makes it hard for others to read the conversation for example person C won't be able to read the messages in order which can confuse him even though it has timestamps
1 vote -
Input Mode Improvement
I would like to provide some feedback regarding an issue I encountered while using the app.
I prefer using the rich text input mode in conversations. However, every time I switch to another conversation, the input mode resets to plain text mode. This is quite inconvenient for me.
It would be great if the app could remember the input mode I used last time, or provide a select setting to choose the input mode. This feature would significantly enhance the user experience.
1 vote
- Don't see your idea?