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182 results found

  1. OneNote HyperLinks

    Copied links from OneNote automatically generate a hyperlink in the messages window. However, when you click the link to open, you are not redirected to OneNote from the link. Instead you have to copy the link and paste it into a web browser to be redirect to OneNote.

    1 vote
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  2. Sending audio and video recordings using messages in the RingCentral app

    Add this feature for SMS / TXT to non-internal messenger users in our group. I have a lot of external customers I've added as contacts to my RC contact directory that I'd like to do direct video SMS to vs. taking a video and attaching to the SMS text message.

    5 votes
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  3. BLOCK CONTACT

    Be able to block contact in messaging

    1 vote
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  4. Feature to have Super Admin the ability to delete another user's group chats without logging in as that specific user

    Feature to have Super Admin the ability to delete another user's group messages in bulk without logging in as that specific user

    3 votes
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  5. Translate entire group chat to another language and lock it there

    Problem statement
    In cross-language teams collaboration it is essential that everyone tries to keep the conversation accessible for everyone. Sometimes group chats start from one language and some time later others join the chat forcing already joined people to switch to language that's clear for everyone (English usually). Other cases could be defined as requiring participants to use the only allowed language for communication.

    To address those concerns I propose to have following improvements:

    1. If the discussion was happening for some time already, it requires newcomers to translate all the prior messages one by one. So, in this case it…

    1 vote
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  6. Update Folder Globally

    The customer wants to avoid posting a message in the wrong group, and they think Folders would help prevent that. From what the customer can tell, it only applies to him when he moves teams to folders. Wants to have a way to set this up globally so it applies to everyone's login.

    3 votes
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  7. emoji

    Please increase the maximum number of emojis allowed for team messaging. Currently, the max is only 20.

    1 vote
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  8. select multiple messages

    mplement the ability for users to select and forward multiple messages simultaneously within the corporate messenger. This will significantly improve user experience and productivity, especially when sharing context or important information from a chat.

    Current Problem:

    Currently, users can only forward messages individually. This process is time-consuming and cumbersome, particularly when needing to forward a series of related messages to another user or group. This leads to frustration and decreased efficiency.

    Proposed Solution:

    Introduce a multi-select functionality that allows users to select multiple messages within a chat and then forward them as a single unit to another chat or contact.

    2 votes
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  9. ability to have a greeting setup for every day of the week for Voicemail greetings.

    need option to have a separate greeting for each day of the week. Special announcement greeting for each day.

    1 vote
    New  ·  1 comment  ·  Team Messaging  ·  Admin →
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  10. Have a feature where all updates or notifications about the entire account will be sent to a specific email.

    To have a feature where all updates or notifications about the entire RC account will be sent to a specific email not per users email.

    4 votes
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  11. Read Receipts

    It would be nice if you can see that your sent message has been read by the recipient when using messaging - like Teams does.

    7 votes
    New  ·  3 comments  ·  Team Messaging  ·  Admin →
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  12. ability to set up 1 recepient for group sms

    customer wanted to have a feature where one of the recipients responded back to group sms only the sender will be able to view it

    3 votes
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  13. Links: update the REGEX to interpret text as link to support more uri schemes

    We use Team messaging extensively. In our business, we use many custom uri schemes (fmp://, maps://…)
    It would be great if these were interpreted as links just as https:// or ftp:// are.

    1 vote
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  14. chat message templates

    I would like the option to create team chat message templates to reuse the messages easily with a click (similar to text templates).

    1 vote
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  15. Team Message Archive

    There needs to be a much better solution for downloading teams messages. The only option is in the settings and it will download as a .json. Completely useless format for us. Especially since it does not actually archive images/files that are shared. There also needs to be a better option to download all images & files versus right now, its only one at a time. The current archiver for whatever reason, currently does not archive this and that is a complete oversight. Especially for the financial services industry. And to give 3rd party companies easier integration access to this data…

    1 vote
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  16. Merge 2 Teams /Group Chat in RC App

    Can we merge 2 RingCentral teams to 1?

    I want to merge two different teams or groups into one, is that a possibility.

    5 votes
    New  ·  1 comment  ·  Team Messaging  ·  Admin →
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  17. Add Team messaging to Apps & Resouces - Archiver

    I would like to add team messaging to the Archiver feature in the admin console under Apps & Resources.

    2 votes
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  18. for Glip search - whenever i change the keyword i'm searching for, any filters disappear.

    Allow me to change the keyword I'm searching for without re-inputting all the filters. Currently, when i change the keyword i'm searching for, I have to re-input all filters each time.

    1 vote
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  19. For Glip - can you provide ability to schedule messages to go out at a future date/time?

    1 vote
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  20. Ability to search within a conversation history.

    Although certain messages can be pinned which is useful, it would be more helpful to be able to search by words or numbers throughout the entire conversation history with a person or team messaging group.

    7 votes
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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