400 results found
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Feature Request : Oyster Terminal Machine Through ATA
Details : Currently the Oyster Terminal Machine only works through the analog system but would not activate through the ATA device if the machine has not VoIP or Paging Feature available for it to use
Current behavior : Unable to activate the Regular Oyster Terminal Machine through the ATA device
Brand : BT Business
1 vote -
Shorten DTMF on Mitel device
Mitel 6930W cannot keep up with user's input speed when dialing phone numbers. The user's input rate is faster than the duration of the audio being played when entering phone numbers. This is causing audible delay with the dial tones.
If you could shorten the audio associate to each digit, I think that could improve the audio delay when dialing phone numbers for users who are quick on the dial pad.
1 vote -
Physical Hardware Panic Button
Physical Hardware Panic Button
We would like to have a hardware button that serves as a "Panic Button"
The goal is to have something to press in discreet in case of an emergency.
This button will then dial a direct call to a programmed number that will trigger at alert/alarm.2 votes -
Support for Mitel Mitel 6800 series phones
REV values for Mitel 6800 series phones as outlined in https://support.ringcentral.com/article-v2/Mitel-hardware-requirements-for-RingCentral-compatibility.html?brand=RingCentral&product=RingEX&language=en_US
6869: Revision 84 or later have unique MAC certificates
Requesting to add support on previous models that has revisions below 84
1 vote -
Get the outdated versions of TLS disabled
TLS Being Flagged on Vulnerability Scan/ A vulnerability scan flagged our physical phones stating outdated TLS versions 1 and 1.1 are on the phones. Below is the message. Could you please assist with this?
TLSv1 is enabled and the server supports at least one cipher.TLS 1.2 is working and the default. However, TLS 1.0 and 1.1 are still enabled on the handsets flagging it with a vulnerability. We were trying to get the outdated versions of TLS disabled.
6 votes -
Bluetooth Headset for W7*P cordless Yealink Phones
Details : Have the Option to Connect Bluetooth Headsets for Yealink W7*P series cordless phones
Current behavior : No option connect or pair a Bluetooth Headset to the cordless Yealink Phone series
Expected Behavior: To have option to connect the Bluetooth Headset
1 vote -
Call waiting
Customer would like to have the "Call waiting" feature to be available with Physical phones. This feature is currently available with RC Desktop/Mobile app only
2 votes -
Ability to answer multiple calls on mitel desk phone at a time
Answering Multiple (more than 2) Calls on Mitel desk Phones, We were trying to have more than 2 lines come into a Mitel 6930 phone at a time.
2 votes -
Enable Bluetooth by Default on Poly E Series
Poly E series phones have their Bluetooth enabled by default, but with RingCentral, it's disabled. Please have the phones BT-enabled by default on the next update.
2 votes -
Include Cisco ATA 191 for Multi-Devices
They would like to include Cisco ATA 191 as a supported device for Multi-Devices especially if they're going to use it for faxing purposes
11 votes -
Support for Poly Rove 20 assisted provisioning for Multi handsets
We have ordered a Polycom Rove 20 with Ringcentral I was able to talk with Ringcentral support and we were informed that with Ringcentral assisted provisioning it can only support 1 handset if you need to add multiple handset you will have to set it up in the phone GUI and manually add the SIP credentials for each of the additional phone, it will be helpful if there is a way for us to include this on the assisted provisioning and have Ringcentral features available on the additional handsets.
2 votes -
Use Polycom CCX 700 Phone Media features Background, integrated calendars, and Video conference meeting within the device
wanted to use Phone features like Video media for meetings, calendar integrations and background settings directly from the phone
1 vote -
Call queue voicemail should be received by all the user extensions device/physical phone
When someone is leaving a voicemail to the call queue they wanted that the voicemail should be receive by other extension device as well not a notification with attachment and not using the shared voicemail since the users will also getting the Voicemail of the primary extension and they should be notify when the voicemail is coming from the Call queue on each devices user extension profile.
3 votes -
presence set on deskphone
When adding contacts on phone presence line from the physical phone, it should reflect on the admin portal for everyone to see
1 vote -
presence set on deskphone
When adding contacts on phone presence line from the physical phone, it should reflect on the admin portal for everyone to see
1 vote -
Option to Disable Automatic Pagination on Polycom VVX450 with Add-On Modules
Description:
Customers have reported that RingCentral is sending updates to Polycom VVX450 phones, which automatically enable pagination. This is causing issues for users with add-on modules, as it disrupts button configurations and usability.2 votes -
Devices assigned to a Shared Line should have a Paging Key.
Devices assigned to a Shared Line should have a Paging Key.
The Paging key should also be available on devices assigned to a Shared Line group, rather than being initiated using DTMF.
3 votes -
Audit Trail
Audit Trail for Yealink Desk Phones
To track changes made on Yealink desk phones and identify issues affecting call queues, set up an audit trail. This will help you monitor and review any modifications that might impact performance.
4 votes -
deskphone pairing for mitel
deskphone pairing for Mitel Phone Models
12 votes -
Audiocodes MP-524 support
Request multi-user device support for the latest Audiocodes MP-524 product.
1 vote
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