310 results found
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Park Presence recall timer
Ability to have Park Locations ringback after a defined period of time to the original parker
13 votes -
Call-Back Support
Call-Back allows a caller to a busy phone to press a call-back feature key (or sequence). The caller will now hear dial-tone and can use their phone for other calls. When the number they had requested a call-back on becomes available, the callers phone will ring (generally with a different ring-tone). When the caller answers that number, the call will be automatically placed to the original destination.
3 votes -
Automate the provisioning of TAS Bypass Numbers
Enable customers to self-serve the addition of TAS Bypass Numbers in Service Web. When a Direct Number is added to a user, present a checkbox to allow them to select the number to be conditioned for TAS Bypass. The system would then auto-provision (condition) the number. The system/portal should also visibly indicate which numbers they have conditioned for TAS Bypass.
9 votes -
do not display missed call message on hardphone when softphone answers the call
The issue is a caller using his softphone throught the day, reeciving and answering calls, returns to his desk and sees mised call notifications on the hardphone, though no calls wee missed by the user.
16 votes -
allow commas or pauses in forwarding number field, to be able to forward to a conference bridge.
we need to ability to forward a user to a conference bridge, for an easy one click to a crash bridge.
5 votes -
911 phone location down to the specific desk/office
This would be an enhancement to current Nomadic 911 capabilities.
10 votes -
Stop Spam Calls
What is going on RingCentral ??????Did you sell our number to Spammers????We are getting daily calls from Spam numbers. This is getting ridiculous. If this does not stop we will Cancel our service. Please help & stop Spam calls from calling our toll number. ASAP
9 votes -
Allow 911 notification email/SMS recipients to be specified by location
For organizations that have multiple buildings, locations, etc. they would like to be able to specify what recipients get the 911 notification based on site. Ex. This was specifically requested by Special School District of St. Louis who has multiple locations in the St. Louis area. They desire to specifically notify key individuals at the location where 911 was dialed from.
18 votes -
Create logic to pass calling ext and calling name of user when dialed ext is call forwarded to "1700xyz"
Need to create "x-header" containing calling name and calling extension when the user dials an internal RC extension that is "call forwarded" to pattern beginning with 1700xyz where xyz is the legacy PBX ext being forwarded over a Custom Engineering SIP trunk. The use case is when we provide a customer with an Ext2Ext (closed user group dialing) SIP trunk from RC (via RCLEC SBCs) to a customer’s SBC and/or PBX, there is a current limitation in providing the calling RC user’s ext number and the user’s calling name (user in SW) when they are dialing virtual ext’s that are…
2 votes -
"Ring additional extensions" for Share Line Group
Option to ring other devices that just the Shared Line Group phones. In the event the call was picked up on one of the "other phones," the call would no longer be visible on the SLG.
2 votes
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