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  1. 1 vote

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  2. Have the ability to forward a call to an external number including its extension

    3 votes

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  3. For RingCentral to add Nationwide calling to 310xxx numbers for Canada only. In the province of Quebec in Canada, there are a lot of services, like the police, public service, or companies that use these phone numbers. These numbers are always the same format ex: 310-XXXX

    2 votes

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  4. I have a physical phone at work and another at home. Example is I am at home and answer most all my calls. I come to work and the phone lists them as all as missed calls. The phones should sync. Mitel could do this, but RC can not. Very frustrating.

    4 votes

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  5. Currently, call pick up is not available for Cisco phones. Just like other phones, its also important to have a call pick up so whenever the phone ring, we will be able to answer the call using other phones without going to the location of the phone.

    1 vote

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  6. 1 vote

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  7. When a call is park, there should be an indicator in the deskphone which location it can be picked up.

    3 votes

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  8. 5 votes

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  9. Allow Message-Only Extensions to be Shared so voicemail left in a message only box will show in a shared User's Voicemail box on their RingCentral App. Currently a User can share their voicemail with another User but a Message only can't be shared.

    2 votes

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  10. Turn off the call screening on a specific extension

    1 vote

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  11. delete the rule under "forward all calls"
    currently they can disable and replace the rule but they cant totally delete the rule.

    2 votes

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  12. In the province of Quebec in Canada, there are a lot of services, like the police, public service, or companies that use phone numbers with only 7 digits. These numbers are always the same format ex: 310-XXXX, it seems we cannot dial 7 digits outside number. Can we fix that?

    2 votes

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  13. Create a feature that allows the Ring Central app to connect to a vehicles audio system. Currently the only way to answer a RC call / connect to a meeting is to answer by physically manipulating the mobile device which is illegal in a number of jurisdictions.

    2 votes

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  14. Customer wanted to have option to receive email for a call recording transcription and the audio file attach to the email like what we have for voicemail transcription.

    4 votes

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  15. Be able to upload a list of numbers to be blocked, not do that manually; with a list of over 500 numbers to be blocked, the existing current option requires manually adding number by number

    2 votes

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  16. Sometimes we prefer the receptionist to answer direct calls from customers, but if the receptionist is busy with a customer. Having the IVR prompt come up after several rings is better than that phone call hanging up or going to voicemail.

    1 vote

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  17. It would be great if we would have the ability to obtain LDAP configuration for Fanvil devices

    1 vote

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  18. Details : Want to have the option to add/order Non Geographical Numbers on a BT account

    Current behavior : No option to add/order numbers

    Brand : BT Business

    4 votes

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  19. Create a list of available caller ids to users, rather than just inheriting from site/queue.

    4 votes

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  20. The receptionist should be able to see who is logged into what call queue easily. There should be a feature for the receptionist to be able to see who is logged into what call queue.

    1 vote

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