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2789 results found

  1. Save the already sent and received instant messages with team members over the past several months?

    5 votes

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    Implemented  ·  2 comments  ·  Application  ·  Admin →
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  2. Add the ability to disable Emojis in the messaging pane.This is for instances when links to file folder locations are shared by some of this link is replaced with emojis.

    7 votes

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  3. 1 vote

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  4. Right now it's hard to scroll through conversations with the mouse or laptop mouse pad. Normally this is something in other apps that you can use the down button, but for this it does not work.

    1 vote

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  5. Teams, Voice, Phone, and all of my other audio apps can interface with my car's built-in UConnect audio system, but not RingCentral.It would be really neat if RingCentral added this support so I don't have to take RingCentral calls on speaker.

    1 vote

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  6. Dark mode would enable more user friendly interface

    12 votes

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    Implemented  ·  7 comments  ·  Application  ·  Admin →
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  7. When i am in a message and I use CTRL Z it seems to keep the data in the buffer and it if you go to another user that info is retained and if you do another CTRL Z that data appears. How can you fix this so the data does not travel from person to person.

    4 votes

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  8. I would like to show the address in the contact profile. We have the office 365 contacts connected and in outlook we have the address listed but when you look in the ringcentral profile, it is only showing the mobile number, email and department. Can we change what shows? Can we have just the primary email show and not all three that are attached to the account?

    1 vote

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  9. I'm quite surprised this feature is not available and it was one of the main reasons I upgraded my account.I need to be able to organize my customers into different lists and be able to send them mass emails. ie:let's say I have 100 customers and I want the following with some overlap:LISTS:1.) Master list of all 1002.) List of customers who use massage services, maybe 42 numbers3.) List of customers who use acupuncture services, maybe 88 numbers4.) list of customers who use our IV services, maybe 12 numbers. I desperately need the ability to be able to send mass…

    1 vote

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  10. On French-specific keyboards, the "@" sign doesn't work. RC doesn't recognise this mapping

    10 votes

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  11. Import a group CSV file 2. Create text blast 3. create the group from existing CSV file4. add text, image and emotions 5. click and send

    2 votes

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  12. You have a feature for, what you call, Integrated Calling. You can see it from here.https://support.ringcentral.com/article/9126.html#ReceiveIncomingCallIn that link you state that it can be disabled so that the user does not have to see the Ring Central call on their native call app history, but the user can still have the Ring Central app installed to make and recieve calls. Here is the KB telling how to disable it. https://support.ringcentral.com/article/10693-RingCentral-Phone-Mobile-App-Managing-Integrated-Calling.htmlThe problem is that the instructions for disabling Integrated Calling are for your old mobile app. I have reached out to support and they say disabling this is no longer…

    8 votes

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  13. When adding files to chat or Teams we only have options for Local Computer. In the administration settings -> Manage file sharing please add Box and other cloud file storage options for us to enable.This is for the new RC app, not the classic which does have this option.

    13 votes

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    Implemented  ·  1 comment  ·  Application  ·  Admin →
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  14. this will ensure that employees are not hit with unexpected data or minutes overrages if the wifi happens to go out and it is not noticed right away

    3 votes

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  15. Please make a RingCentral ios app that is compatible to phones prior to IOS 12 because not everyone has Ios 12 on their Iphone or Ipad. It would be useful to make a Lite version that supports devices from IOS 8. Only minimal features needed. The former RC Meetings app supports it but the new RC is too hard on device requirement.

    1 vote

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  16. In Classic version I could add a comment/reply that would be visible to users everyday of the task. So on Monday I could make a comment and on Thursday that comment is still visible on a daily repeat task. On the new version a comment made on Monday is NOT visible unless I go hunt for the task that was closed on Monday, even when its a repeating task (done every day).

    1 vote

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  17. When creating accounts individually or in bulk, please change the default call handling to 4 rings / 20 sec on desktop and mobile apps and/or change slider for "Always ring for at least 30 seconds before forwarding". This is primarily needed to avoid missed calls. No one would ever set their phone to ring for 1 ring / 5 seconds.

    3 votes

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  18. Currently, the only way for Super Admins to control the text recording would be under the Administrative settings in the RingCentral app. Super Admins can enable or disable message data exports for users. Along with that, there should also be an option for Super Admins to enable text capture/record in the User Template. Video recordings should also be controlled by the Super Admins as well

    1 vote

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  19. We need to enable again the Print to Ringcentral with the new RingCentral app

    4 votes

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  20. please add a control control volume option for notification on RC App mobile on IOS especially for incoming calls

    4 votes

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