2813 results found
-
Add a feature to flag or blacklist a text message containing spam or Phishing scam
I received these texts that contain phishing scam:From:(833) 705-1026 Received:Saturday, March 06, 2021 at 12:59 PMMessage:Alert! - NyDMV # Please, update your current mailing and contact information to meet REALID requirements. Update Now at: http://m5xr.dmvusa.online/r/zPRb4SH
3 votes -
Voice to Text and Include Attachment Setting
We noticed the Voice to Text feature will always send voicemail transcripts regardless of the setting of "Include attachment with email" in voicemail notifications.We suggest not including any of the voicemail content if a user selects notification only. A user may want to know of arrival of a voicemail, but not expose the voicemail content in insecure email environments. Some environments may have callers who might may occasionally leave confidential information in voicemails. To prevent accidental exfiltration into public email these users will disable "Include attachment with email". That switch only controls attachment of the audio recording, the Voicemail Preview…
2 votes -
Add more filters to the All Calls page in the RC App
We need more filters! Currently I can only filter by contact. I should be able to filter by inbound calls, outbound calls, by date, length of call, company contacts, and guest contacts
1 vote -
Better visuals/setup on new RC
The new RC is just a vast, white landscape of text. Not having any color blocks to help the eye find things is a bad move. Also, moving the bottom manu to the left side was a mistake - now the app needs more real estate on the screen, which is not desirable - it's hard to have the app up and also have adequate workspace on the screen.
1 vote -
Can unread messages been highlighted
is it possible to highlight unread messages in glip?
1 vote -
Populate IVR or site Extensions in company contacts
Allow the ability to populate Site extensions or IVR extensions in the company contacts so that operators can easily transfer to those extensions.
1 vote -
Send Text To Phone Number you Called at the same time
Add a button while you are calling someone to the options like "Hold, Mute, etc" in order to be able to multitask faster. Before it was easy to send but the new update it's hard to be able to send them at the same time due to having to copy the number over again to send a text.
1 vote -
RingCentral App - Task Subjects
Tasks are a great tool for organization and communication within the unified RingCentral App. The RingCentral Classic app has the ability to add a subject line to new tasks while the new RingCentral App does not have this ability.
3 votes -
Number mask received calls
We have a hotline. It would be beneficial if there was a way to make all calls to the hotline anonymous in the call log for the user and for the system.
5 votes -
Option to pause and unpause while in an on going call recording/masking
Can we update the RC new app for recorded calls to be able to mask portion of an on going recorded calls
5 votes -
customize fax download location
By customizing the location received faxes are downloaded, they can easily be saved on a network drive where the entire staff could access them.
6 votes -
Add "Hub" to Office @ Hand windows app
The old Office @ Hand app had the "hub" button where you could see who was on a call and who they were on a call with. You call also see what #s were on park. This was very useful for many reason to all of my team members. Please consider adding something similar to the new Office @ Hand App
1 vote -
Enable the RingCentral App to use the *9 mute feature
Ring central App does not allow us to use the *9 feature unless call is transferred from the desktop.
2 votes -
Tag specific people within teams.
It would be nice if we could set up specific groups within chats so it could tag only a few people. So if we wanted to set up a tag for management and only notify 5 out of 50 people, we could.
2 votes -
Seperate integrations from the user who added them
Right now in RingCentral Application integrations are bound to the user who created them. This causes risk for our development teams as if someone departs the company who added a key integration, that feature breaks and will need to be recreated.
1 vote -
Export Calendar Items
Export Calendar Items
3 votes -
Monitored lines should ring on the RC mobile app
We have a large number of users who will need to answer calls that are made to lines they monitor when they aren't able to access a computer. We've had to set these calls to forward to the users' personal numbers which they don't like.This can be resolved by calls ringing on the mobile app.
3 votes -
NEED to be able to delete glip-only users in the new RC app
With the introduction of the new all in one RingCentral app, admins can no longer delete Glip-only users on our account that are not tied to a RC phone extension.This is a huge security problem. When a user leaves the company, there's no way to prevent them from continuing to use RingCentral via their Glip-Only login. Even if I delete their email from our organization, it's still a functional login for RingCentral. Short of granting myself permissions to the terminated user's email and then sending a self-reset, I have no way to manage/disable these users.This option still exists in the…
3 votes -
Google Assistant
For our very large remote based sales and technician employees, having RingCentral work with Google Assistant would provide us with much more adoption in RingCentral across our organization. At this time, Google Assistant will not place calls via RingCentral.
5 votes -
Cell phone update
when using the app on the cell phone it tends to not update when we make changes on our admin portal. I’ve tried to log out and see no change when new employees have no usage. Also when the pictures of profiles are placed on employees then get disabled there should be a way of automatically disabling it.
2 votes
- Don't see your idea?