3261 results found
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Forward received images/videos via SMS to other users/numbers.
It will lessen the hassle of downloading the images and videos received via SMS and send it to others in a form of a new message.
10 votes -
Shared Fax with Designated Inboxes
Shared Fax with Designated Inboxes
This feature would allow businesses to assign multiple users to a single fax number. Faxes received on this number would be routed to individual inboxes within a designated application, ensuring each user sees only the faxes relevant to them.
Here's a breakdown of the functionalities:
Group Management: An administrator can create groups of users and assign a shared fax number to the group.User Roles: Within a group, users can have different roles. For example, some users might only have view access, while others can view and annotate faxes.
Designated Application: The faxes are delivered…3 votes -
Shared Fax with Designated Inboxes
Shared Fax with Designated Inboxes
This feature would allow businesses to assign multiple users to a single fax number. Faxes received on this number would be routed to individual inboxes within a designated application, ensuring each user sees only the faxes relevant to them.
Here's a breakdown of the functionalities:
• Group Management: An administrator can create groups of users and assign a shared fax number to the group.
• User Roles: Within a group, users can have different roles. For example, some users might only have view access, while others can view and annotate faxes.
• Individual Inboxes: Each…
2 votes -
Automatically print outgoing fax confirmation
Customer would like to have feature that once they received an outgoing fax confirmation it will automatically print out.
4 votes -
Have app save my choice for input and output. If the headset is not recognized, them go to the default setting.
Have app save my choice for input and output. If the headset is not recognized, them go to the default setting.
The app should remember the last setting. Only go to default if the that choice(headset) is not available.
5 votes -
Call forwarding in mobile app
An additional feature in RC mobile app interface to have the option to forward the call onset instead of answering the call or forwarding it to voicemail
6 votes -
Expand Characters Limit For SMS
There is a current limit when sending SMS per attempt, it would be better to increase the characters per SMS attempt for the convenience of our users.
15 votes -
dscp tagging
On physical phones, the device automatically sends dscp tagging of ef1, however the softphone client does not have this enabled by default and requires a lengthy GPO to setup. Can we have DSCP tagging feature added to the softphone client software
4 votes -
Scan to fax needs to be able to use the document feeder
Unable to use document feeder when using scan to fax
11 votes -
Delete Messages of Inactive User
When an employee resigns or is no longer active, admins should be able to delete their old messages.
13 votes -
Desk Phone Pairing and Inbound Calls
With 'Desk Phone Pairing' enabled, please provide the ability for the user to answer the call with their desk phone and still have all the active dial pad features on their softphone vs. having to answer on the softphone to enable the dial pad features.
13 votes -
Text Messaging Reply Option
Many of today's popular messaging services like Skype and Teams allow you to "reply" to a text post which copies the original post text into your reply followed by a break of some sort (i.e. several dashes -----) so that when you reply to a question, the recipient of your reply knows to which post you are replying.It would be helpful if RingCentral SMS texting allowed the same functionality.Here is an example (though very simplistic as it is an example, real-world cases would be more complex).Original Sender message #1: Do you want to meet on Tuesday?Original Sender message #2: Is…
11 votes -
Add Push to Talk feature in UK account
Kindly add the Push-to-Talk Feature for UK Customers
2 votes -
Audio Conference
Extend the up-time of an audio conference from 6 hours to 24 hours.
2 votes -
Call Queue Accept Notification
Customer want to have a notification showing on call queue member's RingCentral Desktop/Mobile app that was currently in a call if the new incoming call was already accepted and who accepted the call.
6 votes -
1 vote
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Set user status when message tab is hidden from users
The ability to set user status is removed when the message tab is hidden from users. Some customers use a different application for internal messaging such as MS Teams but still want to be able to set user status in RC app. Please make it so that the ability to set user status even when the message tab is hidden via custom roles.
9 votes -
Upload custom ringtone
This would be great if you could implement this, I noticed it is already possible for hold music and greeting. I do not really like any of the default ringtones so it would be excellent if you could make this possible! Thanks!
43 votes -
Company Contacts Merge to Multiple RC Accounts
Customer wants to know to see all contacts of 3 RC Accounts into one RC Account only
7 votes -
Ability for federated accounts to share contacts
The ability for federated accounts to share contacts using RC app and WebApp.
1 vote
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