3169 results found
-
Ability to still listen to the Push to Talk channel even after leaving
The ability to still listen to the channel even after leaving, like a normal walkie-talkie can.
4 votes -
Please restore the single column view in the HUD.
Please restore the single column view in the HUD. This update has basically ruined the HUD's usability for me. Now I can't see who's calling in the HUD without stetching the window across the whole screen. No user asked for you to remove functionality like this. Hard to believe you'd roll this out and not expect complaints.
2 votes -
RingCentral Calendar
Ability to use other email domain to connect with RingCentral Calendar.
1 vote -
Business SMS Booster (Shared SMS Inbox) Functionality on RingCentral Mobile App
Our organization actively uses the Business SMS Booster feature, and it works well within the RingCentral Desktop App, where the Shared SMS Inbox is fully accessible.
However, the Shared SMS tab does not appear on the RingCentral Mobile App, preventing users from accessing or responding to shared SMS messages while away from their computer.Please enable full support for the Business SMS Booster / Shared SMS Inbox on the RingCentral Mobile
4 votes -
RingCentral Appstream Support
Requesting that RingCentral develop an official media optimization and redirection plugin specifically for Amazon AppStream 2.0 to parity the support currently offered for Citrix, VMware, and Azure Virtual Desktop. Currently, the lack of a dedicated plugin forces all audio and video processing to occur on the AWS server-side rather than the local endpoint, which frequently results in degraded call quality, high latency, and "robotic" voice issues for users. Furthermore, this architectural limitation compels customers to provision more expensive, compute-optimized AWS instances (such as c5 or g4dn types) to handle the heavy lifting of real-time media encoding, significantly driving up the…
2 votes -
Hotkey Support MS Teams EA
Please support in MS Teams EA the hotkey functionality F6 to place a call same as with the desktop application.
8 votes -
IP Login information on RingCentral App
Creating this idea on behalf of customer. There is a glip message that was sent on Ringcentral application that was not sent by the user itself. It would be benifitial if there are logs like IP login/location information that the admin can view for security and privacy purposes
3 votes -
Account-wide bulk control to disable email notifications for internal chat messages (Glip)
Request to add a backend or admin-level setting that allows disabling email notifications for internal chat messages (Glip) for all users in an account. Currently there is no account-wide feature flag or bulk configuration option for the glipemailnotifications attribute, requiring individual user-level changes. A centralized control would improve admin efficiency and ensure consistent notification settings across large organizations.
1 vote -
Save Speaker and Ringtone Preferences at Device Level Instead of Per Login Session
Issue:
Experiencing an issue where speaker volume and ringtone preferences do not persist when logging in and out across multiple devices.Environment:
-Uses multiple devices: desktop, laptop, mobile phone, and iPad.
-Preferences appear to reset per login session instead of saving at the device level.Expectation:
-Audio output and ringtone settings should be saved per device, not reset each time they log in on different endpoints.2 votes -
Option to assign or use RC number with Teams resource account
Option to assign or use RC number with Teams resource account (auto-receptionists/call queues) without configuring RC admin portal
2 votes -
Label Outbound Caller ID Numbers
We want to label or put a name on the list of phone numbers for outbound caller id on the RingCentral App. Since it will be easier to locate the outbound caller id we need to use.
2 votes -
Add group text functionality to the shared SMS Tab in the RingCentral Application
Add group text functionality to the shared SMS Tab
1 vote -
Ring Central Mobile App Refresh
Add a refresh key to the mobile Ring Central application as to allow changes that were made in the admin portal to show up without having to sign out of the application and sign back in. Right now, if you make any changes to user names, extensions, email addresses, the changes don't reflect in the application until the users log out, then back in.
1 vote -
Forwarded voicemails should include the transcript
Forwarded voicemails currently do not include the transcript, it has just the audio file.
Including the transcript will help the customer manage several voicemails effectively without listening to the audio
1 vote -
Ability for multiple users to log in to one extension and conduct conference calls
Ability for multiple users to log in to one extension and conduct conference calls
1 vote -
Ability to download message/chat transcript.
Ability to download message/chat transcript.
5 votes -
Teams-Add In not appearing on user details
The customer is requesting a setting that would allow users using the RingCentral Teams Add-in to show up in their user details.
1 vote -
Allow Paging Extension to be entered as an external contact
I am not sure the reason why you can't add paging devices to Company Contacts, or in the HUD. But since you can't, can you give the ability for us to add them as an other external contact? Currently we can't add a contact if the number starts with an *. That seems like a simple fix for the short term.
1 vote -
Option to remove the Pause feature showing on active call
The customer would like to have the option to remove the pause feature showing when a user is on active call to avoid them having the option to pause the call.
1 vote -
Option to edit a past scheduled webinar to reschedule it and use the same webinar link.
This is for when the webinar was accidentally started, and the webinar link was already shared; we don't need to duplicate the past webinar or create a new one. We can just edit the past scheduled webinar to reschedule it and use the same webinar link.
1 vote
- Don't see your idea?