2968 results found
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opt out option at the bottom of text messages sent
opt out option at the bottom of text messages sent
5 votes -
Missed Call Notification Badge
I would love to be able to turn off the missed call notifications badge. Only certain people in my shop answer the phone but we all use it for messaging and transferring calls internally. However I constantly show to have notifications in my browser tabs about missed calls. Makes it hard to know when a message actually comes through.
2 votes -
Add ability to create folders and/or label call recordings
Have the option to label recorded calls for example: be able to mark a call as warm lead and then be able to find the recording easier by searching for warm lead. Alternatively have the option to create folders to put recordings in so that way you could open a warm leads folder and have all the recordings in one place. The current problem is that all recordings are in the same place which makes if difficult to keep track of the recordings because it is cluttered with 5 second recording of voicemails.
6 votes -
Camera for scanning documents
I noticed there's a video app, please add the camera so that documents can be uploaded into the app, whether they are pdf or jpeg
2 votes -
Turn off the notification on RC app when a user log in from a common desk phone
Have an option to turn off notification directly from RC app to stop getting notification when a user log in from a common desk phone
1 vote -
time statistics in the RingCentral App
Would it be easy to have a time option for the RingCentral application, How can I add a column with this data
1 vote -
Need a RC App Installed Version Report
I am preparing my organization of 200 users to migrate off the RC Meetings Zoom platform. We need everyone on the version 23.x of RC to ensure they have a good experience with RCV. I have other tools which tell me I have many different versions of RC Phone, RC Meeting, RC app veersions 21.x, 22.x, etc. I would like to have a way inside the RC portal to see what versions are installed so we can take remedial actions to get everyone upgraded.
2 votes -
Texting Inactive Numbers Should Have Error
I tested the texting service to one of the numbers on our inventory( inactive), but it looks like it just goes through with no error message letting the customer know that we would be able to receive their text. I think it'd be helpful to get a text back with an error message.
1 vote -
ability to identify what version of RC app installed on each user from admin portal
customer would like to have access to the version of RC app installed on each user from admin portal
1 vote -
Allow Editing the name on the "From" field for Faxes
-This is useful in a way that users does not have to get in their service web accounts to edit their names every time they send a Fax-Would give users security and privacy as they don't want their last names to appear on the Fax Message
1 vote -
Make Play Button more obvious in RingCental Inbox for Voicemail
Please make the play button in the Inbox for the Voicemail much larger, as large at the phone and text buttons. I cant tell you how many times I have gone to this Inbox to LISTEN to a voicemail and I end up calling the number instead because I assume the phone icon plays the message. Having to search for the play button under the phone number doesnt make sense.
1 vote -
log in on 2 devices with the same user with different roles.
log in on 2 devices with the same user with different roles.
1 vote -
Adding notes to phone numbers
It'll be nice to be able to add notes to incoming / outgoing calls and voicemail as well.
9 votes -
Reduction of RC App-Cloud interface complexity
The complexity of the interface between RC Apps and our cloud has significantly grown over time as can be observed from the tables in the MVP network requirements document. At this time, there exists no coordinated effort across RC engineering, PM and OPS organizations to mitigate this complexity. Furthermore, this complexity counters elements of our Core Value Proposition: "We make it simple to set up, to run, and to manage." More specifically, the interface complexity has a significant impact on the enterprise firewall configuration effort for all of our customers, the volume of customer/partner questions around firewall configuration, the RC/Partner…
97 votes -
Copy Multiple Text Messages
For the ability to store, archive, record in another software package, it would be great to be able to Select multiple text messages and copy them (along with name and timestamp), using the same interface where a user can select and delete/forward messages now.
1 vote -
Language management option
Give the option to change the language on the ringcentral application
4 votes -
Save Custom Status for Quick Access
Every day I switch between the same custom statuses. Rather than using generic 6 that are shown, I would rather it saved my last 6 that I used or accesses after initial use. This is a convenience thing with not having to type the same thing each time I change my statuses back and forth and choose custom emoji to match. I never use the generic status options so this would save a lot of time throughout the day!!!
13 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
The app now remembers you last 6 statuses! -
RingCentral MVP App Feature Like "Allow incoming calls while in a meeting" should be saved in all devices
It will help on managing the MVP settings using only one device; but will be applied to all devices using same login credentials.
2 votes -
allowing meeting site and performance meeting IDS can be found in the RingCentral App
allowing meeting site and performance meeting IDS can be found in the RingCentral Application
1 vote -
Web App Classic
Customer would like the same URL for Web App Classic for login.ringcentral.comMuch easier way to remember the URL and the interface for it unlike the app.ringcentral.com
1 vote
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