3033 results found
-
Single click to Send Text please
The unified Inbox is a good idea. Now, however, to send a text, there's an extra click for something we do dozens of times a day:+ to send new messageup comes menu: Send new text/Send new faxI will never send a FaxIt's a step backwards to have to choose from this menu rather than directly opening up a new text messageEither:replace + w/ 2 icons +Text, +Fax to eliminate the menuwhen user selects the Text Inbox and hits + from there, New Text Message should be assumedFax Inbox should mimic this behavior for faxesThank you.
4 votes -
Manage Call Handling on RC App.
Customer should be able to manage the call handling when logged in using the admin on the app, to be able to modify the Ring Groups and Ring settings as well.
1 vote -
Script to Update or Install RingCentral app
Submitting this feature to have an option for a script to install an update for RingCentral desktop app
1 vote -
Call RingCentral user extension to join video meeting
Your on a Video Meeting and you want to add someone directly to the meeting. An option to call an extension would be great.
4 votes -
Use existing in use call queue number as outgoing caller ID as a pull down selection
We would like to be able to use the call queue phone number so agents can present the hunt group number instead of theirs. It would allow return callers to hit the call queue with multiple agents instead of limiting to an agent who may not be working that day or busy.
2 votes -
Setting to remove "Apps" from RC App for specific Roles and/or Templates
The customer would like to have the option to create a Role/Template to be able to remove the Apps in our RingCentral App. The customer wanted to stop the User from installing apps.
2 votes -
Groupchat leaving in Text Messages
Customer wants to have an option to leave a group chat in his text messaging.
1 vote -
Save meeting ID
When joining a meeting ID for a conference room that has the same ID set, it would be useful to be able to select from a recently joined meeting to be able to attend that conference room meeting again without having to type in the meeting ID each time.
1 vote -
RingCentral App Customize Call History
The "All Calls" screen will accumulate weeks and weeks of calls that takes me some time to delete. I wanted to be able to set the "All Calls" screen to only show the last 10 calls, +/-. I do not need volume of calls that accumulate on this screen.
1 vote -
Post message via email directly into a particular task
We currently use the "Post message via email" feature in Conversations/Teams to receive notifications triggered by particular scripts. Works great! It would be nice if we could also make these messages go to particular tasks for better organization. Right now it's conversationid@accountid.mvp.ringcentral.com and it would be nice to also have conversationid+taskid@account_id.mvp.ringcentral.com, for example.
1 vote -
ADD OPTION TO SCHEDULE A CONFERENCE CALL ON RC APP
Please add the capability to schedule a future dated conference call via RC APP
17 votes -
conference call for call queue member
Hi,The customer would like to have a conference call from the call queue members.please find the below verbatim"People dial one number which is associated to RC call group. Several members are contained within. I want all the member's phone numbers to ring simultaneously, but ideally, I want the people to answer one by one, and for their numbers to continue to ring, so that eventually one big telephone conference call forms."
2 votes -
Inviting Meeting Attendees cannot do screenshare
invited participants for meeting [via meeting link] cannot do screen sharing
1 vote -
Unified Inbox Custom Filter
Would be nice to set custom default view filters for the unified inbox (aka only view voicemail and texts to keep faxes separate, only view certain shared voicemails, only view voicemail, etc.. I know you can view voicemail under its own tab but you cannot view multiple shared voicemail extentsion at the same time.
2 votes -
option to send a message to video pro user
ability to send internal message to users that is not part of the company directory
2 votes -
Outbound Automatic Call Recording filter when calling certain US location that requires 'Two Party Consent'
Two Party Consent' or 'All Party' states, which prohibits recording of a call without the consent of all parties to the communication before recording the conversationfor RingCentral users whose line of business that are heavy on outbound calling and needed the recording for quality, training and review purposes
3 votes -
Edit individual events within a repeating schedule.
If an event is set to "repeat", ex. weekly or monthly, it would be helpful to have the option to edit the description section (and possibly other details, like the "location") of single events within the series...for example, a weekly meeting that features a different topic each week.
1 vote -
Allow Disable Email Notification for Call Queue Voicemail to Co-Recipient
With the rollout of the feature in ENTCOM-I-84 (see https://support.ringcentral.com/article-v2/Managing-share...), Feature is indeed implemented, though to get it to work I had to have a support agent turn it on for our company account.One point of note, it would seem that once you add co-recipients to a Call Queue, when a new voice message comes in those co-recipients are being notified by email of the new VM. The new feature adopts that individual user's notification settings and sends them an email notification - even if the Call Queue group they're assigned to has notifications turned off. It would seem…
5 votes -
ipad phone app use Ringcentral app as backend calling facility/Click to dial through Ipad
Wanted functionality whenever anyone makes an outbound call through the Ipad phone app, you have a functionality to choose Ringcentral app as a dialer. Current Ipad air version doesn't show the Ringcentral app as an option within the Ipad's phone app to make calls.
1 vote -
Increasing number of logins on one extension
Our organization has multiple employees (about 9 employees) using the main line (extension 101) at different times of the day. We were told that there is a limit of only 3 devices logged in at one time... There are usually 3 or less people logged in at one time, but one phone is still getting a notification saying that too many devices are logged in and that it cannot receive incomings calls. It can only text or make outbound calls. We also googled the amount of lines... And your website says "Up to 8 lines and 16 desk phones per…
22 votes
- Don't see your idea?