1744 results found
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Let me see the Caller ID (of the caller) when a user I am using Presence to monitor gets a call
So I have team made up of 6 users, and 95% of their calls are direct dials to the user not to the team as a whole. Then manager would look to see who is calling his employees so that if the user is away from their desk (or out sick) the manager knows if this is a call he needs to answer or if it is something that can wait.
2 votes -
Caller ID update when phone number is reasigned
Make it so after a phone number is reassigned to a new user, the caller ID on the receiving phones (mitel) updates to the new user without rebooting everyone else's phones. I have better use for my time.
4 votes -
Create call notification for appointments
Requesting to add a call notification for their client's upcoming appointments.
1 vote -
RingCentral Provisioning should have full accesss to Web interface of Deskphones
RingCentral Provisioning should have full access to Web interface of Deskphones.
The client has expressed the desire to remotely access the graphical user interface (GUI) settings of their deskphone, without the need for network connectivity. The requested functionality entails the ability to configure and modify all settings pertaining to the deskphone GUI, while being physically disconnected from the network to which the device is connected.
2 votes -
Send calls to Deskphone from Chrome Extention
Hi there,Can you implement the browser extention to connect with my deskphone and every time i click to call a number my the call will be send on my deskphone ?
5 votes -
To have an option to redial a number that has added digits for identifier for us clients to identify what are our customers are calling for
To have an option to redial a number that we added on their lines because that is our identifier to know which company they are calling to.
1 vote -
1 vote
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Business Analytics Additional Metrics
To have the additional metrics for User SLA as we only have the Queue SLA currently.
1 vote -
Ability to no place the call on hold when paging
Customer would like to have this feature where in if they are using their paging, calls will not place on hold for the other user and wikll just going to have continues conversation even they are paging
10 votes -
Custom Rule
id like to have more option for custom rules. id like to be able to have an option to select if a caller was from a particular site to forward to
2 votes -
Emailed FAX receipts should show Subject line--Regardless of SUCCESS or FAILURE
Having all FAX receipts (Regardless of SUCCESS or FAILURE) show the Subject line text would help anyone viewing the receipt have a better idea of the subject matter of the FAX.
2 votes -
Collect Calls
Ring Central phone numbers should have the ability to turn on/off the acceptance of collect calls. In our business this is vitally important.
8 votes -
Priority on internal transfers over external calls
We have decided due to a customer already waiting to be transferred to another department or employee that those calls should be higher priority than a new inbound call. We could implement this in our NICE in Contact Scripting, but not on the underlying phone system. We'd like to have an option (with whatever flexibility deemed appropriate by ring central (but maybe controlled on a queue/extension/or site level?), to have the ability to toggle on or otherwise program that a transferred call gets a higher priority than an incoming new call. Also, if done at the extension level, it would…
3 votes -
Display assigned extension number on phone screen
For a place with a large number of phones it would be helpful to have the assigned extension number show up on the phone without needing to add it to the user name. That way people can quickly determine what phone extension the phone is.
39 votes -
Add Voicemail Feature to Limited Extensions
This will benefit customers who runs business with multiple Limited Extensions assigned to their stores, or branches.
3 votes -
ALLOW A FEATURE TO BLOCK CERTAIN CALLS THAT ARE FRAUDULENT AND CONSISTENTLY CALLING
We have several numbers coming from the same fraudulent company claiming they are calling from the MTA to be able to talk to our CEO and get us to pay them money that they aren't even owned. We have never heard of nor worked with them - their numbers are typically called from 212-920-3963, 516-20-2231, 401-829-4822. **This has become a HUGE issue for the entire company and we do NOT want to be scammed. Please make this a feature as soon as possible. Thank you!
1 vote -
Ring central doesn't have an option to forward all calls company wide
Ring central doesn't have an option to forward all calls company wide
1 vote -
Set change timer on status 'do not disturb' back to 'available'
When attending a meeting (live or video) the RC status can be set to 'do not disturb' to avoid incoming calls. After the meeting it is often forgotten to set status back to 'available'. It would be very useful to set a timer to automatic change it back.
12 votes -
No filters for spoofed calls
, i receive them but blocking doesnt seem to stop them. Stir/shaken is a total joke.
3 votes -
MVP Desk Phone License With No DID
Currently, if a user needs a standard MVP license and uses a desk phone, they MUST have a DID assigned. There are many use cases where you may want to assign a desk phone to a user without using a number from the inventory. This is currently causing a lot of problems in my organization.I've heard it was previously possible to assign a desk phone without using a DID. I'd like to bring that feature back.
19 votes
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