Suppress pop-up notification for parked calls
Recently everyone in my org started getting pop-up notifications for calls parked on private park lines. They find this incredibly annoying.Our typical call flow is for a receptionist to park a caller on a private park, then contact the intended recipient who can pick up the call from any phone in the building. For this to work, we've set up four private park locations and placed all four in presence for every phone in the building. But that causes the notifications to pop up for everyone's softphone because the parks are on the HUD. This didn't happen previously on the Ring Central Phone app, it only started with the new desktop app.PLEASE provide a way to suppress the pop-ups for parked calls. I already have enough pressure from my execs to switch the whole thing to Teams, and two of them have already said to me "I bet that doesn't happen in Teams."...
Douglas
shared this idea
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Marc
commented
I love how they scrubbed all of the comments about how this is critical and it hasn't been implemented years later, especially with how simple of a request this is. On top of that they waste their time with dinosaur emojis while people are literally saying they are going to drop service with RC because of something so simple. Pathetic.