12096 results found
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Fax prompt error show if the attachment was corrupted
Customer request if ever the attachment was corrupted they want to see a prompt that attachment needs to update or revise.
1 vote -
add capability to change the External number Caller ID
Customer is requesting that since the call was being dialled from a ring central phone number transfering to an external number, there should be an option to change or update the external phone number caller ID
3 votes -
SMS bundle good for 1 year
The customer would like to have an option for sms bundle not only good for a month but also have another option good for a year. That will save time to add a bundle every month if they really know well their sms consumption
2 votes -
Allow Presence line call routing or forwarding back to originating extension
An administrative assistant who has a presence line on their handset, answers the presence line extension and determines that the caller should leave a message to the originating extension. There isn't a way at this moment for the call to be routed or transferred to the originating extension.
6 votes -
Dialed number shows as Private.
It would be helpful to show all dialed numbers in the app, instead of private.
4 votes -
Undelete a note in RingCentral
Recently a posted note in RingCentral disappeared. I'm not sure what happened to the note but it got me to thinking that there should be a trash for recently deleted notes to avoid losing important note/projects.
1 vote -
Comply with SMS-TCR regulation
It would be beneficial, if you could add "autotext" to all outgoing SMS messages that contained "opt out" language.
9 votes -
See calls and messages for more than 1 extension from the Application.
I think this is useful if we can see the calls, messages, and faxes for more than 1 extension on the app on my phone.
3 votes -
Ability to see how many times a desk phone goes offline.
Wanted to have an option in the reports on how many times a desk phone goes offline.
5 votes -
opt out option at the bottom of text messages sent
opt out option at the bottom of text messages sent
5 votes -
Add "Missed Call" handling to Delegate Line Groups
Use Case: Financial Advisors have complex call flow requirements on lines with BCA. They need the option to roll missed calls over to another extension if they or their delegates are not available to pick up the phone to ensure the caller never has to leave a voicemail.Feature request: Add "Missed Call" handling to Delegate that allows them to forward missed calls to a different extension.
12 votes -
Live Reports Custom Column
Ability to add customer columns in Live Reports Dashboard
2 votes -
Missed Call Notification Badge
I would love to be able to turn off the missed call notifications badge. Only certain people in my shop answer the phone but we all use it for messaging and transferring calls internally. However I constantly show to have notifications in my browser tabs about missed calls. Makes it hard to know when a message actually comes through.
2 votes -
Multiple company greeting.
The customer does not want to re-record their greeting every time they have a closure/ holiday/ training session and advise that the office is closed during those set days/ hours.
2 votes -
Customize Columns of Generated report
-this would allow admins more control on which details of the Report they want their users to see
1 vote -
Paging Group Device to Receive Page increase to 65 Devices
On the Admin Portal for Paging Group when they selected all device under Device to Receive Page he system give them an Alert
You've reached the limit of 25 paging devices. To add new device to the group please deselect one of the already added devices first.They would like to have up to 65 Paging Devices added on Device to Receive Page.46 votes -
Edit site for all of the user extension
edit site for all of the user extensions without going to each of the user and changing it one by one.
2 votes -
Edit and Change dialing timeout on polycom phones.
Prior to a firmware update, our Polycom phones had a dialing delay of 5 second prior to dialing the number. After the firmware upgrade this was broken and set to 1 second. This is annoying as it doesn't allow enough time for end users to punch in a number. Thus it dials partial numbers and assumes they are extensions. Please set this back to 5 seconds, and allow the user to push "send" on the phone to initiate the call.
2 votes -
call receiver will hear a whisper about caller details such as name, contact number and company
call receiver will hear a whisper about caller details such as name, contact number and company
3 votes -
Add ability to create folders and/or label call recordings
Have the option to label recorded calls for example: be able to mark a call as warm lead and then be able to find the recording easier by searching for warm lead. Alternatively have the option to create folders to put recordings in so that way you could open a warm leads folder and have all the recordings in one place. The current problem is that all recordings are in the same place which makes if difficult to keep track of the recordings because it is cluttered with 5 second recording of voicemails.
6 votes
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