9427 results found
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Temporarily disable licenses
Ability to temporarily disable licenses so there won't be any billing implications while it is not used.
2 votes -
Feature Request: Restrict User Login to RingCentral Mobile App
Problem:
Some customers prefer their users to handle calls exclusively through registered computers or specific IP addresses. However, RingCentral currently lacks the ability to restrict user logins for the RingCentral Mobile App. This can lead to potential policy violations or inconsistent call handling, as users may answer calls from unapproved devices.Current Behavior:
Users can freely log in and answer calls using the RingCentral Mobile App, regardless of the customer’s preferences or restrictions.
There is no administrative control to restrict access based on user roles, device types, or IP addresses.Desired Behavior:
Introduce a feature within the Admin Portal that…2 votes -
Inbound SMS integration
Please make inbound SMS text messaging included with the plans for purposes like 2 factor authentication codes. Like phone.com, inbound text messaging works automatically without doing anything but they do need to register for outbound text messaging.
1 vote -
Syncing on multiple devices.
Sync across multiple devices. Desktop PC, laptop, tablet and mobile.
1 vote -
Disable music while connecting in intercom
Shawn would like to have an option to disable the music while connecting when dialing an ext thru intercom
1 vote -
Disable the "Via RingCentral" Label
The customer would like to remove the 'via RingCentral' label when sending text messages to their customers using the RingCentral app to an iPhone users via regular text messaging
2 votes -
Allow bulk assignment in Inventory
In the RingCentral Portal under Phone Numbers / Numbers in inventory, there isn't a way to bulk assign. Can that be updated so multiple selected numbers can be assigned at the same time? Thank you
1 vote -
Allow bulk assignment in Inventory
In the RingCentral Portal under Phone Numbers / Numbers in inventory, there isn't a way to bulk assign. Can that be updated so multiple selected numbers can be assigned at the same time? Thank you
1 vote -
Disable MFA for creating new users
wants the ability to disable MFA for creating new users on legacy accounts
2 votes -
Block all External Incoming Calls
A way to easily block all external incoming calls but only allow select internal extensions to call extensions.
The idea is to prevent anyone from outside the company from calling the select phone and allow people within the company to call those devices/phones.
The use case for us is we are using Ring Central with Algo Intercom devices and would like to control who can call the intercoms. We do not want any spam calls that can call our intercoms.
1 vote -
Show call recording inside company call log in call information
It would be really convenient to have access to the call recording of a call inside of the information tab under company called logs. Please see attached images for details.
1 vote -
Show All Company call recordings on Mobile app for SuperAdmins
If user is a SuperAdmin Allow mobile app to show all call recordings instead of only showing the users call recordings. This is helpful for managers who would like to periodically review calls while mobile to quicker be able to help their teams.
1 vote -
Show All Company call recordings on Mobile app for SuperAdmins
If user is a SuperAdmin Allow mobile app to show all call recordings instead of only showing the users call recordings. This is helpful for managers who would like to periodically review calls while mobile to quicker be able to help their teams.
1 vote -
Add Yealink T40G to the list of Supported Phones under BYOD
Add Yealink T40G to the list of Supported Phones under the BYOD option in the admin portal for assisted provisioning.
1 vote -
The customer wanted to transfer a RingCX call on a deskphone using the transfer button
The customer wanted to transfer a RingCX call on a deskphone using the transfer button
1 vote -
Ability to download phone numbers in number inventory
Hoping to have a feature to download phone numbers in number inventory for easier phone number management.
3 votes -
Main line number as shared line
I meant to say that the Company Main Phone line (3022136615) is assigned to
our Autoreceptionist Phone Line (3025048336). What are the steps to making
the company phone number ending in 6615 a shared line? Do I need to detach
the main line off of the 4336 phone account so that the main company line
shows up in the "Number Inventory section"?I don't want to change the main number as a lot of our customers use this
to call us. Is there any way to make the main company number a shared line
without getting a new number?1 vote -
voicemail
limit the length of voicemails that can be left
1 vote -
Improve Recording Playback Audio Quality From Service Web
Please add options to the media player used in Service Web > Call Logs as current the 8kHz mono MP3 format is not adequate quality for clear playback.
Options to play the uncompressed/higher quality recording without having to download the recording would improve the function and service greatly.
Service URL https://service.ringcentral.co.uk/application/admin/calls/list/detailed (screenshot highlight media player referred to)
Media URL https://media.ringcentral.com
10 votes -
Shortcut to switch from headset to speakers
Key bind or button to set default audio and microphone sources to switch between headset and computer speakers similar to a speaker phone button
1 vote
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