Skip to content

Phone & Messaging

Phone & Messaging

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

9509 results found

  1. We contacted Ringcentral support seeking assistance as a user in the account when logging in getting the error "getting error this redirect failed because URL is blocked. please contact our support" as we have informed that a certain port with ring central is not allowed on our firewall and needs to be whitelisted a link for the network requirements was provided however we do not have the knowledge to set it up it would be better if Ringcentral can setup this configuration with our router to ensure connectivity with the Apps and RC tools

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    New  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    New  ·  0 comments  ·  SMS/Text  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Customer would like to have a pdf attachment to their notification emails for faxes and/or voicemails that are received so they can have a quick reference to the information received without going into the app or their cell or desktop or opening the voicemail on their desk phone to review them. This would save them a good deal of time on days my phones are busier.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    New  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Please give Limited Extensions the ability to pick up a call from a Park Location. Currently, Limited Extensions are not available to be added as a Member to a Park Group. It would be very helpful to have the ability to pick up a call from park on a common area phone during meetings or while in the break room. We have to page the user, have them call back and tell reception their location and then transfer to the call to that limited extension, instead of just having them pick up a parked call.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    New  ·  0 comments  ·  General Phone  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. fax transmission result to be sent to the one who sent the email to fax

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    New  ·  0 comments  ·  Fax  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. to see the email address of the one who sent the the fax via email on the fax transmission result email notification

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    New  ·  0 comments  ·  Fax  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Option to add business hours in the Business Analytics, more specifically on the "Data Filter". It only shows date.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    New  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Ability to change number in Click to Dial (Google Chrome Extension)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. More than 1000 participants for the audio conference calling. They are able to join via dial in, using the host code or participants code but they can only join up to 1000 participants including the host and wanted to increase the number of participants for the audio conference calling. Wanted to have a license or a feature that can have this feature to be available with RingCentral. They wanted to have more than 1000 participants that can join their audio conference calling.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    New  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Need Help Blocking Calls

    It's very difficult to find the page to block calls. Even after the agent pointed me to the support link where I could find instructions, I had to keep going back and forth between the instructions and the main site just to block another number this morning. Customers should be able to get to the page for blocking numbers with just one click.

    Additionally, please update the website to make it easier to block calls. It's not obvious how to do so. When I search your website, I come up with far too many hits that…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    New  ·  0 comments  ·  General Phone  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    New  ·  1 comment  ·  Application  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. I wanted to see if ringcentral has some kind of feature like a "Caller ID Masking" or something that when I make an outbound phone call, my caller ID can show up to the client matching the same area code they're locally in. Like if I call someone and they have a phone number that starts with the area code 561, when I call them, they will see my number coming in as a 561 number as well

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    New  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. We use the custom rules for holidays and all sorts of scheduled and unscheduled closures in our queues and IVRs. As an example our offices closed yesterday at 2pm due to heavy lake-effect snow. Adjusting my "Weather Closure" rules is easy and it works great (even if the staff queue managers never do it themselves).
    However, what we don't have is an easy way to inform callers about the reason for the closure. The queue is simply closed, callers get sent to voicemail, and that's it.
    I could re-record the Call Queue Greeting, but that's not a good solution for…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    New  ·  0 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    New  ·  1 comment  ·  General Phone  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Ability to FLIP a call from the desktop application to the deskphone prior to the receiving party connecting. As is currently designed, the CALL FLIP can ONLY occur after the call has been connected. The problem with this is that once a call has been FLIPPED, hold music will play. This is very distracting to the party being called and does NOT provide for a smooth transfer. It should appear seamless to the party being called and not disrupted with hold music.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    New  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Mitel phones, such as the 6940W, should show the proper caller ID of presence synced users vs a BLF string. Currently, the call history on these devices show a BLF string, which is confusing to customers. The ask is to have the proper caller ID for the user show during the call at all times and in the call history at all times.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    New  ·  0 comments  ·  General Phone  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Hello, company with Smart ACR active here. We are interested in the outbound call data of our employees and want to minimize the potential of sales calls being hindered by the recording message. I'd like to suggest a customization option to edit the options for when a two-party or one-party state is contacted, where if a one-party state is connected the call records with no message, and if a two-party state is connected to not record the call at all.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    New  ·  0 comments  ·  General Phone  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. The customer wanted to use ATA as a paging device and to be added in a paging group.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    New  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. download calls and notes from the RingCentral App.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    New  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Ability to know the user who downloaded the call recordings

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    New  ·  0 comments  ·  Accessibility  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 475 476
  • Don't see your idea?