1715 results found
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HV SMS - Enable to send up to 29k SMS
Enable to send up to 29k sms messages
2 votes -
Text message templates in RingCentral for HubSpot CTI
Looking for an option to have the 'Text message template' or 'Use template' when sending SMS using the RingCentral for HubSpot CTI.
Currently, this feature is not yet available in the integration. It is only visible in RingCentral standalone application.
2 votes -
SSO log in
Option to sign in directly to app.ringcentral.com or RC app via IDP-initiated SSO
1 vote -
Integrate WhatsApp to MVP plans
It would be great if we had the option to integrate WhatsApp into MVP office plans.Currently, there is no direct way to integrate WhatsApp and their MVP account. The only way is by having a RingCX Digital account and connecting to WhatsApp. If they need help in setting up RingCX Digital account, they will have to reach out to their Account Manager or our Sales team.
77 votes -
Report to Track User Activity on Integrated Cloud Apps (Dropbox, Google Drive, Box) in RingCentral
We need to know has any user's used the Dropbox, Google Drive, Box, etc apps that are integrated into Ringcentral
We are needing to know is there a report that can be pulled by your Team or our Admin portal1 vote -
Options to call or SMS by hovering on a Phone number
Kreg wants to have the possibility to hover over a number and be presented with the chance to call or send SMS, which was with the RingCentral for HubSpot extension.
He is gutted that he has to navigate a few steps before calling a contact or sending an SMS.
He says this makes things more complicated.
2 votes -
RC Personal Contacts in RC App Connect (PipeDrive)
Ability to use Personal Contacts in RC App Connect for PipeDrive
2 votes -
RingCentral to be default text/sms messaging app on android
allow RingCentral app to be on the list of messaging apps on Android devices with ability to chose as default
1 vote -
Salesforce Mobile
Enable users to log calls through SF Mobile, the same as the web version
1 vote -
Park Call Key Option for RingCentral for Salesforce
Similar to the RingCentral app and phone app provide a button within the RingCentral for Salesforce that will allow users to quickly park calls and pick up parked calls.
11 votes -
Salesforce integration ringer
SPOG allows the splitting of audio devices. I wish the SF connected did the same. We are an inbound shop with peaky traffic, and would really appreciate a ringer. We could adjust tone and volume on - separate from the audio device / headset. There are cases when this would be helpful to increase or decrease ringer levels and tone.
1 vote -
Call waiting audio alert | RC for Teams Embedded App
Currently, we do not have an option to disable the 'Call waiting audio alert' in RC for Teams Embedded App.
The only option available is to enable/disable the 'Call waiting' option.
2 votes -
Automatically Add Lead Information to HubSpot and WebHooks when Calling through RingCentral
🔹Currently calling is going through Ringcentral between user and agent; and agent gets the info from user over call and than agent manually add that in hubspot as a lead
🔹I want to automate this
I want to know Can I do this using Webhook2 votes -
New template for Workflow Builder
We need an email notification to the email address associated with the RingCentral user who sends an SMS with the body of the outgoing SMS included in the email (similar to the email notification that users recevie for incoming SMS). Can this option be added through workflow builder?
1 vote -
Auto Answer all incoming calls
when callers dial the main line they want to have the feature to automatically answer all the calls and place them on hold while waiting.
1 vote -
Enable SSO for Users with Shared Email Addresses Across Multiple RingCentral Accounts
Currently, RingCentral requires each user to have a unique email address in order to enable Single Sign-On (SSO). This limitation prevents SSO from being enabled for users who are associated with multiple RingCentral accounts using the same email address.
This is a common scenario in organizations where:
A single user may manage or participate in multiple departments or subsidiaries.
Shared service accounts are used across different teams or regions.
Impact:Prevents seamless authentication for users with legitimate multi-account access.
Increases friction and administrative overhead.
Limits the flexibility of enterprise SSO deployments.
Proposed Solution:
Allow SSO to be enabled for users…4 votes -
Dial out through RingCentral mobile app using the Clio mobile app
To be able to dial out through RingCentral mobile app using the Clio mobile app. Use the integration on our mobile phone apps
1 vote -
Report for users who are integrating RingCentral with other solutions.
Report for users who are integrating RingCentral with other solutions.
1 vote -
RC for Salesforce - AI Notes
Please have the note-taking and transcription also integrated into salesforce. Right now, we get the recordings, but that would be really important if we could get that, too
31 votes -
Intergation with TE Recruit/Top Echelon/Big Biller
Intergation with TE Recruit/Top Echelon/Big Biller
1 vote
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