1166 results found
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Use click to dial in excel
Use click to dial in excelIntegrate RingCentral in Microsoft ExcelClick the number in excel and it will dial using RingCentral appOur customer uses Excel a lot and they need to call contacts coming from the Excel spreadsheet frequently.Please develop a feature in which RingCentral click-to-dial will work on an Excel spreadsheet.
3 votes -
Calling all Phone Numbers at Once for Emergency Purposes
We’re looking to see if RingCentral would facilitate an emergency communication by having the ability to call everyone simultaneously within our system.
3 votes -
Screen Pop Question for Dynamics integration
We have implemented the integration between RingCentral and Dynamics 365, and it is working. Our user base has asked us if we can change the screen pop to open in a new tab, as if they are working on in a Dynamics screen and they receive an incoming call the screen pop in the current tab overrides what they are currently working on and they are losing work.I cannot see a setting that request the pop open in a new tab, are we able to do this, and if so can you point me in the direction of the setting…
5 votes -
multiple users can monitor the same calls
Is there any way I can monitor a call and make a call simultaneously? Additionally, can I have the person I called listen to the call I'm monitoring? Is this feature available in the RingCentral app? If not, can we add it?
2 votes -
Integration of RingCentral with Calendly and Other Communication Apps
We've recently uncovered a critical void in RingCentral's capabilities—a conspicuous absence of an API designed for the seamless integration with widely-adopted communication applications that serve as the lifeblood of countless businesses. Notably, these applications encompass indispensable tools like website chat systems and revered appointment-scheduling platforms such as Calendly.In the contemporary business landscape, Calendly stands as a linchpin for elevating productivity, offering a streamlined approach to meeting scheduling. Yet, our efforts to arrange appointments for showcasing RingCentral's UCaaS solution have encountered formidable obstacles. We find ourselves reliant on third-party video conferencing giants like Zoom and Microsoft Teams, both of which effortlessly…
8 votes -
Salesforce CTI pop
Customer wants to disable/ auto hide CTI pop when call ends using the classic view of Salesforce.
1 vote -
appfolio
Integrate with Appfolio
1 vote -
RingCentral for MS Dynamics 365 - Call / Logs features
Customer doesn't have a dial button on his RC for MS Dynamics (browser) when he receives an incoming call. Also, need to utilize the Regarding field in call logs and call logs not automatically populating information for multiple contacts
1 vote -
CloudLex
Cloudlex integration would create so much efficiencies.
1 vote -
Connect with Quickbase
Quickbase is a database solution that allows for seamless integrations through Pipelines, Webhooks, and APIs. A partnership would expose your services to a wider audience, and with no other phone solutions available for the platform, you could expect a high rate of acquisition.
1 vote -
To removed Debt relief offers from Prohibited campaigns
To removed Debt relief offers from Prohibited campaigns
4 votes -
Microsoft Teams Bot Trigger
It would be great if there is a feature to use hotword on teams then the chat triggers the bot bot
1 vote -
Microsoft Teams Bot Trigger
It would be great if there is a feature to use hotword on teams then the chat triggers the bot bot
1 vote -
Option to use 2 IDP's for Single Sign-On
Currently, we only have an option to set up SSO with one IDP Provider.
It would be great if we had the option to use two different identity providers (e.g., Okta and Microsoft Azure.) when setting up SSO.
1 vote -
emr gethealthie
integration with gethealthie to dial out with ringcentral from web or app
1 vote -
Create/ inject data directly into Salesforce as the call is happening.
Create/ inject data directly into Salesforce as the call is happening. Automatically create a lead if no match found.
Reason: this allow us to be sure that no call or lead are missed and it make sure out team reach back to the lead in the even that they handles more than 10 calls at a time
1 vote -
LeadSquared Integrations
The customer is attempting to integrate LeadSquared with RingCentral, but it appears that they need to contact the developer to set it up, as indicated on the App Gallery's "contact us" section. Is it possible to add a setup option for integrating LeadSquared with RingCentral on the App Gallery?
1 vote -
RC for Salesforce - Call Logs / Activities features
*to add notes and disposition when a call is initiated in RC App.
*transcribe all calls in Salesforce
*is it possible to add call disposition to appear in Activity - Task field1 vote -
integrate with googlesheets
push call logs into sheets
1 vote -
Custom Admin Role with view only permission
Customer is looking for a custom admin role to have a view only permission specifically for the "User Tab".
3 votes
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