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1786 results found

  1. Provide business email capabilities to its customers, directly through a standalone RingCentral domain for a business email to avoid spam and scams associated with personal emails.

    2 votes

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  2. Automatically show caller details/past jobs and other info from HouseCall Pro. Please integrate it with Housecall Pro

    9 votes

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  3. Hi, I have integrated my google contacts with ring central. There are some fields missing. Every one of my contacts has a webpage / URL. In my ring central contacts I do not see this and I am unable to add webpage / URL for my contacts

    4 votes

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  4. To have an option to select only HubSpot or RC Calling windows to show up on the Native HubSpot integration platform

    1 vote

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  5. The Customer wants to have a specific option in the recurring setting in the Customized Workflow (Scheduled). Right now, it's only limited to "Every day" then "Every week". They also want an option when a certain keyword is sent through text that would disable the recurring feature in the same Workflow.
    They don't want to create multiple workflows per patient.

    2 votes

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  6. Integrate with the LeadPerfection CRM for next to dial ease of use

    1 vote

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  7. I have not been able to find a simple solution to download our Teams chat history. I am aware that I can download the Teams messages in the app settings, but it only saves as a .json file, which is not useful for my purposes. Requesting a complete data download of our Teams messages, including all reactions, images, files, and other documents shared within the messages?

    3 votes

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  8. Allow users directly from the RingCentral for Salesforce to enable themselves to accept or not accept queue calls.

    11 votes

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  9. we need the ability to have more than just 25 templates. Our business uses templates to make the systems efficient. Just 25 sms is not enough. Also please allow us to organize templates alphabetically . Please have the ability to translate text messages from english to spanish.

    2 votes

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  10. Need to have an autoMark Complete within 24 for the Activies in the Timeline and Regarding disposition for SMS

    2 votes

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  11. Able to use the Google Workspace Add-in for Firefox browser and Mobile Devices

    1 vote

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  12. The EA is a telephony-focused app that uses our platform presence status. However, the RingCentral App has another messaging focused status that is also being used. This extra status used in RingCentral app causes the 2 HUD displays to show different results.

    Presence statuses in RC: https://developers.ringcentral.com/api-reference/Presence/readUserPresenceStatus

    The usage of this presence status in different apps may vary.

    It would be great if the status in RingCentral and MS Teams Embedded App is synced or unified which is the main purpose of the Presence sync feature.

    57 votes

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  13. Currently, call logs from RingCentral do not generate time entries in the Activities tab. This prevents users from billing or tracking time directly from logged calls. In the Communications tab, users must manually add or edit time entries.

    Requested Enhancement:
    Automatically generate a time entry in Clio’s Activities tab for every inbound and outbound RingCentral call.

    Time entries should include:

    Date

    Start and end time

    Duration

    Description (e.g., “Phone call with client via RingCentral”)

    1 vote

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    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  14. Dear #Hadj @RingCentral and #SergeyBrin #LarryPage @Google,

    Thank You for remaining your authentic selves, I am unwavering, uncompromised, and steadfast as well and I appreciate you and all you do. Do not forget me. These are the same ones that stole my identity when I was young and the very reason I was compelled and inspired to start my combination of movents anfd nonprofit org.Purple Hearts Missions Possible Inc. snd as you know I am the Owner of Healthy Horizons (The Original) Since 2000. in
    The photo is of a business start up of mine 4 years ago that I…

    1 vote

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    New  ·  0 comments  ·  Developer Console  ·  Admin →
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  15. Sync Status of RC for Salesforce to the RingCentral App - Unified Presence. The RC Salesforce cti app does not have access to the glip presence. So, the presence status don't match in general..

    4 votes

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  16. automatically sync RingCentral contacts to Google Workspace

    I want to sync RingCentral contacts to Google Workspace without changing our current SCIM setup.
    I have some teams on Google Voice that need to be able to see our other teams on RingCentral for call handling.

    Importing via a .csv file is not effective as the file will need to be periodically downloaded from RingCentral, and then imported into Google Workspace.

    5 votes

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  17. Could we create a feature where under the HUD when a user is on an active call the user could be highlighted instead of just seeing the works active call.

    1 vote

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  18. I’d love to see some prebuilt automations or templates that connect RingCentral with Smartsheet. Things like sending call logs to a sheet, posting missed-call alerts, updating sheets when texts come in, or especially pushing analytics into a dashboard would save a lot of setup time.

    1 vote

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    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  19. Add the ability to send RingCentral Messages from the MS Teams embedded app. These should be synced between Teams and RingCentral.

    1 vote

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  20. lovable app integration to RingCentral and custom integration with RingSense

    1 vote

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