← RingCentral Ideas

Settings and activity

160 results found

  1. Generate report for users with custom voicemail greeting

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Justin supported this idea  · 

  2. Schedule Templates

    5 votes
    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin shared this idea  · 

  3. Admin control on AI notes - disable or enable automatic AI notes in Admin portal or Templates

    42 votes
    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin supported this idea  · 

  4. Apply Template Scheduler

    14 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
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    Justin supported this idea  · 

  5. Enable AI transcription on Desk phone

    168 votes
    Planned  ·  51 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Justin supported this idea  · 

  6. Copy IVR Menu

    7 votes
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin shared this idea  · 

  7. See all support cases in the support portal

    12 votes
    1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Justin supported this idea  · 

  8. Need Brower Support for Firefox and Safari immediately

    2 votes
    Planned  ·  0 comments  ·  Events & Video » Other  ·  Admin →
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    Justin supported this idea  · 

  9. Firefox to be fully supported for RingCentral App

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Justin supported this idea  · 

  10. Sync RingCentral Desktop Application With RingCX

    232 votes
    Planned  ·  16 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Justin supported this idea  · 

  11. Custom callback prompts

    9 votes
    Future Consideration  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Justin shared this idea  · 

  12. RCCC Callback Enhancement Request

    5 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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    Justin supported this idea  · 

  13. Real Time Inbound dashboard widget - Need to include Callback request count

    8 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Justin supported this idea  · 

  14. In-Queue-Callback Number Restriction To Prevent Misuse

    28 votes
    Future Consideration  ·  3 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Justin supported this idea  · 

  15. Position in Queue Announcement

    48 votes
    Implemented  ·  7 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Justin supported this idea  · 

  16. RingCX Time Based Callback-in-Queue Offering

    23 votes
    Future Consideration  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Justin supported this idea  · 

  17. Incoming Call Announcement - Press 1 - Disable for Queues

    44 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Justin supported this idea  · 

  18. Disable prompt to press 1 when receive call on external phone number

    16 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Justin supported this idea  · 

  19. Unneeded Global Audio Files

    2 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Justin shared this idea  · 

  20. Show Toll-free minute usage in Service Web

    62 votes
    New  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin supported this idea  · 
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