← RingCentral Ideas

Settings and activity

156 results found

  1. Enable AI transcription on Desk phone

    158 votes
    Planned  ·  49 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Justin supported this idea  · 

  2. Copy IVR Menu

    7 votes
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin shared this idea  · 

  3. See all support cases in the support portal

    11 votes
    1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Justin supported this idea  · 

  4. Need Brower Support for Firefox and Safari immediately

    2 votes
    Planned  ·  0 comments  ·  Events & Video » Other  ·  Admin →
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    Justin supported this idea  · 

  5. Firefox to be fully supported for RingCentral App

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Justin supported this idea  · 

  6. Sync RingCentral Desktop Application With RingCX

    228 votes
    Planned  ·  16 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Justin supported this idea  · 

  7. Custom callback prompts

    9 votes
    Future Consideration  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Justin shared this idea  · 

  8. RCCC Callback Enhancement Request

    5 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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    Justin supported this idea  · 

  9. Real Time Inbound dashboard widget - Need to include Callback request count

    7 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Justin supported this idea  · 

  10. In-Queue-Callback Number Restriction To Prevent Misuse

    28 votes
    Future Consideration  ·  3 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Justin supported this idea  · 

  11. Position in Queue Announcement

    48 votes
    Implemented  ·  7 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Justin supported this idea  · 

  12. RingCX Time Based Callback-in-Queue Offering

    23 votes
    Future Consideration  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Justin supported this idea  · 

  13. Incoming Call Announcement - Press 1 - Disable for Queues

    41 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Justin supported this idea  · 

  14. Disable prompt to press 1 when receive call on external phone number

    16 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Justin supported this idea  · 

  15. Unneeded Global Audio Files

    2 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Justin shared this idea  · 

  16. Show Toll-free minute usage in Service Web

    61 votes
    New  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Justin supported this idea  · 

  17. Disable the automated voicemail being sent after an update has been made on their user settings like their email address domain.

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Justin supported this idea  · 

  18. Ability to set desk phone admin password through admin portal.

    37 votes
    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Justin supported this idea  · 

  19. HUD List Vertical Format vs Horizontal Format option

    40 votes
    New  ·  7 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Justin supported this idea  · 

  20. Ability to dial out while there is an incoming call

    90 votes
    Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Justin supported this idea  · 
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