Settings and activity

108 results found

1. Please allow the selection of multiple call queues and multiple users in the filters of the portal admin call logs

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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2. Reduce the volume of the ringing tone when starting an RCV meeting to prevent it being too loud

   30 votes

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   Under Review  ·  4 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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3. On-demand Call Recording Announcement settings by individual sites not account based

   31 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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4. Call Log - Enhancements

   54 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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5. Block All Calls allow list should support internal extensions and site codes

   11 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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6. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

   645 votes

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   Future Consideration  ·  103 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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7. Call handling parity on Android and iOS

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. RingCentral Analytics: Filtering for a specific external numbers in the calls report would be useful

   12 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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9. Be able to move the Desktop/Mobile App option down in the call ring order.

   2 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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10. Colorblind Setting

    49 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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11. Ability to Turn Off Calling Out Through Voicemail

    18 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Password and PIN Expiration Requirement

    29 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Improve annotations so they don't automatically disappear

    119 votes

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    Planned  ·  18 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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14. Extend Expiration Date of Activation Email

    41 votes

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    Future Consideration  ·  1 comment  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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15. Turn Off decline email notification, when a non user of the same domain created a free glip account

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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16. Provide list of all prefixes which are chargeable outside of my calling plan

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. Make RingCentral app for android and ios compatible for Microsoft Intune

    20 votes

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    Implemented  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Embed agent into RingEX

    50 votes

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    Future Consideration  ·  1 comment  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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19. Add the software version on the portal

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. The ability to turn on / turn off "Lateral extension dialing" within IVRs

    28 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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