Settings and activity

55 results found

1. Remove ability for users to delete a Meeting Recording on their own

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   New  ·  0 comments  ·  Events & Video » Rooms  ·  Edit…  ·  Delete…  ·  Admin →
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   Louise shared this idea  ·  Mar 14, 2025

2. configurable change time of presence status to inactivity

   107 votes

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   Under Review  ·  22 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Louise supported this idea  ·  Feb 17, 2025

3. Idle behavior shows users offline even though they are available and logged into RC.

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   Under Review  ·  21 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Louise supported this idea  ·  Feb 17, 2025

4. Call to be re-routed to a different Extension while Call Waiting is set to OFF _ BT Account

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Louise shared this idea  ·  Jan 22, 2025

5. Sync External Shared Contacts on the Mobile/Desktop App _ BT Account

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Louise shared this idea  ·  Jan 8, 2025

6. Set separate Call Routing for Cordless Handsets

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   New  ·  0 comments  ·  RingCentral Contact Center » Accessibility  ·  Delete…  ·  Admin →
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   Louise shared this idea  ·  Dec 16, 2024

7. Voice Recognition Feature

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   New  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Louise shared this idea  ·  Nov 27, 2024

8. Alarm System with Cloud Phone Line_ BT Account

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   New  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Louise shared this idea  ·  Nov 12, 2024

9. Outbound Calling to Premium Destinations _ BT Account

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Louise shared this idea  ·  Oct 17, 2024

10. Distinction between internal and external calls by ringtone

    53 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Louise supported this idea  ·  Oct 17, 2024

11. Cisco Phones Hot Key for " Accept Queue Calls " | BT Accounts

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Developer Console  ·  Edit…  ·  Delete…  ·  Admin →
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    Louise shared this idea  ·  Oct 9, 2024

12. Feature Request : Have option to adjust Off Hook Timeout for Cisco ATA devices

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Louise supported this idea  ·  Oct 9, 2024

13. Retain Caller ID When Dialing International Numbers

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Louise supported this idea  ·  Sep 30, 2024

14. Uploading Contacts to Cisco Deskphones _ BT Account

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Louise shared this idea  ·  Sep 26, 2024

15. contact sync with desktop handset

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    Under Review  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Louise supported this idea  ·  Sep 26, 2024

16. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    171 votes

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    Under Review  ·  24 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Louise supported this idea  ·  Sep 24, 2024

17. call log data retention

    40 votes

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    9 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Louise supported this idea  ·  Sep 24, 2024

18. To Add Non Geographical Numbers _ BT Accounts

    4 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Louise supported this idea  ·  Sep 24, 2024

19. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

    223 votes

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    Planned  ·  47 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Louise supported this idea  ·  Sep 23, 2024

20. Call waiting to apply on call queue members.

    74 votes

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    7 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminCrystal Fabroa (Social Media Specialist, RingCentral) responded

    https://support.ringcentral.com/article-v2/Allowing-agents-to-handle-multiple-calls-in-a-RingEX-call-queue.html?brand=RingCentral&product=RingEX&language=en_US

    Louise supported this idea  ·  Sep 17, 2024