Settings and activity

17 results found

1. HUD- ALL option is missing

   19 votes

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   New  ·  4 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   S commented  ·  Nov 12, 2024  ·  Edit…  ·  Delete…

   Need parks and extension on the same page.

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   S supported this idea  ·  Oct 28, 2024

2. HUD List Vertical Format vs Horizontal Format option

   27 votes

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   New  ·  6 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   S supported this idea  ·  Nov 12, 2024
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   S commented  ·  Nov 12, 2024  ·  Edit…  ·  Delete…

   And also parks/contacts on the same window!

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3. Ability to dial out while there is an incoming call

   68 votes

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   Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   S supported this idea  ·  Nov 12, 2024

4. Dialpad should be accessible on the HUD screen.

   13 votes

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   New  ·  3 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   S supported this idea  ·  Oct 28, 2024

5. Bring back the pre 2024 HUD on the desktop APP

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   S supported this idea  ·  Oct 28, 2024

6. Customize popup notifications

   20 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   S supported this idea  ·  Apr 30, 2024

7. Enable option to limit a specific RingCentral app notifications

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   S supported this idea  ·  Apr 30, 2024

8. Disable HUD park notification

   16 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   S supported this idea  ·  Apr 30, 2024

9. Desk phone to ring first before app

   101 votes

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   Implemented  ·  10 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   S supported this idea  ·  Apr 18, 2024

10. Read notification for RingCentral messages

    137 votes

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    45 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    September 2023 UpdateThank you for your responses and feedback everyone! Product has completed their research into this possibility and have confirmed that at this time, the feature is not on any upcoming roadmaps. With this update, the status for the idea has been changed to Future Consideration. Hello everyone, Thank you for your interest in this idea. As our product managers are researching this feature, they'd like to know if you want this to be for Direct Messages and Teams, or just Direct Messages? Please leave your feedback and use case via comment. Thanks all!
    S supported this idea  ·  Apr 18, 2024

11. Multiple Voicemail Greetings

    173 votes

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    Future Consideration  ·  43 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    S supported this idea  ·  Apr 18, 2024

12. Separate ring for Desktop app and Mobile app

    177 votes

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    21 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, this is planned. It is coming with new call service features in Summer 2024!
    S supported this idea  ·  Apr 18, 2024

13. Use the app in conjunction with a physical phone

    154 votes

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    1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This feature is currently in open beta and available for all!

    S supported this idea  ·  Apr 18, 2024

14. Call Queue members visibility to calls in queue

    29 votes

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    8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    S supported this idea  ·  Apr 18, 2024

15. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

    140 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    S supported this idea  ·  Apr 18, 2024

16. Ability to set an alternate destination when no agents are available in a Call Queue

    3 votes

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    0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    S shared this idea  ·  Apr 18, 2024

17. Ability to group and sort HUD contacts

    2 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    S supported this idea  ·  Apr 18, 2024
    S shared this idea  ·  Feb 19, 2024