← RingCentral Ideas

Settings and activity

67 results found

  1. Option to disable the option of automatically sending a "Welcome Email

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Zanrakuzai supported this idea  · 

  2. increase for non-profit organization SMS allotment

    3 votes
    New  ·  1 comment  ·  Analytics & Reporting » Subscriptions  ·  Admin →
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    Zanrakuzai shared this idea  · 

  3. Forward calls from user extension to company main number

    15 votes
    4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Zanrakuzai supported this idea  · 

  4. Call queue: Able to show the total calls and total answered calls of the call queue members within 30 secs excluding abandoned call

    5 votes
    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Zanrakuzai supported this idea  · 

  5. Allow RingCentral direct number to receive 2FA access code

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Zanrakuzai supported this idea  · 

  6. Audit Trail Enhancements

    208 votes
    64 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Zanrakuzai supported this idea  · 
    An error occurred while saving the comment
    Zanrakuzai commented  · 

    When looking at audit trail, we need to see more accurate posting for people setting to DND, locking the computer, logging out of queues etc. Currently the only entry is called "user set DND to Off" or "On

  7. Merging call Auto Recording on Transfer and Conference calls

    5 votes
    0 comments  ·  Analytics & Reporting » Subscriptions  ·  Admin →
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    Zanrakuzai shared this idea  · 

  8. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    86 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Zanrakuzai supported this idea  · 

  9. Custom Rule for Call Queue, ability to transfer to other device

    2 votes
    0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
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    Zanrakuzai shared this idea  · 

  10. Multifactor Authentication through Microsoft, Google, Duo, Yubikey

    18 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Zanrakuzai supported this idea  · 

  11. Can delay 2 factor of authentication

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Zanrakuzai supported this idea  · 

  12. Needs to have way to receive an SMS Msg across multiple extensions....A bank can only send 2FA to one phone number but more than one use...

    8 votes
    Under Review  ·  1 comment  ·  Phone & Messaging  ·  Admin →
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    Zanrakuzai supported this idea  · 

  13. Two-Factor Authentication (2FA)

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Zanrakuzai supported this idea  · 

  14. Call Notes

    6 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Zanrakuzai supported this idea  · 

  15. Notes area in call details

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Zanrakuzai supported this idea  · 

  16. Allow Use of any Number as Caller ID by Any User from Any Site

    30 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Zanrakuzai supported this idea  · 

  17. Caller ID for Multi-Site

    13 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Zanrakuzai supported this idea  · 

  18. Using assigned number under different site as a caller ID

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Zanrakuzai supported this idea  · 

  19. Group text for incoming SMS to main number

    41 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    An error occurred while saving the comment
    Zanrakuzai commented  · 

    Hello, I have a need to have multiple extensions be able to send and receive SMS texts as the main office number. I see I can set one user's extension in the Auto Attendant General Settings. Can I have more than one user with that ability?

    Zanrakuzai supported this idea  · 

  20. closed caption for ringcentral calls

    7 votes
    2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Zanrakuzai supported this idea  · 
2 4