Settings and activity

64 results found

1. Record/Archive All SMS Messages

   31 votes

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ryan Lopez supported this idea  ·  Jun 12, 2024

2. Feature to remove the press 1 option on call queue calls

   29 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Ryan Lopez supported this idea  ·  Jun 7, 2024

3. block incoming caller ID

   40 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ryan Lopez supported this idea  ·  Jun 7, 2024

4. Automatic Fax forwarding to a number

   13 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ryan Lopez supported this idea  ·  May 22, 2024

5. All extension must have the option to see the text message sent to company main number

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ryan Lopez supported this idea  ·  May 21, 2024

6. Administrator be able to see all users text messages

   24 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ryan Lopez supported this idea  ·  May 21, 2024

7. Ability to use RingSense on Queue Calls

   39 votes

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   5 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminEugene (Senior Director, Product Management, RingCentral) responded

   See "Call Queue" filter in "All filters" on the Calls page.

   Ryan Lopez supported this idea  ·  May 20, 2024

8. Able to create ring group for App and Desk phone

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ryan Lopez supported this idea  ·  May 13, 2024

9. ring ex verbal prompt or whisper - option to turn off

   8 votes

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   0 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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   Ryan Lopez supported this idea  ·  May 10, 2024

10. Caller ID for every extension

    75 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ryan Lopez supported this idea  ·  Apr 26, 2024

11. Caller ID name support on mobile numbers

    44 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ryan Lopez supported this idea  ·  Apr 25, 2024

12. Auto reply SMS to missed calls

    123 votes

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    Planned  ·  23 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Ryan Lopez supported this idea  ·  Apr 23, 2024

13. able to set up an alert to email a supervisor when their team's users go into "do not disturb"

    7 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Ryan Lopez supported this idea  ·  Apr 23, 2024

14. Allow multiple users in the ring group settings

    3 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan Lopez supported this idea  ·  Apr 12, 2024

15. Some calls are being tagged as abandoned in the call analytics, but they were actually answered by a member of the call queue.

    2 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Ryan Lopez shared this idea  ·  Mar 1, 2023

16. dial by name directory 2 digits

    3 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan Lopez shared this idea  ·  Apr 17, 2023

17. Enable leaving notes when creating a meeting schedule.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ryan Lopez shared this idea  ·  Apr 26, 2023

18. ability to save and change the number to the billing contact information they want to put in.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Ryan Lopez shared this idea  ·  May 8, 2023

19. Audit Trail Enhancements

    197 votes

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    61 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

    
    

    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    An error occurred while saving the comment
    Ryan Lopez commented  ·  May 19, 2023  ·  Edit…  ·  Delete…

    He wants us to have a feature in the audit trail where they can track the location of the person who is trying to attempt to login to their account.

    Save Submitting...

20. Auto-messaging for scheduling a meeting

    1 vote

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Ryan Lopez shared this idea  ·  Jun 7, 2023