← RingCentral Ideas

Settings and activity

77 results found

  1. To be able to send Bulk SMS using a different phone numbers in one go

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  2. Option to Disable email notification for system admins

    5 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  3. DTMF options available on queue's

    3 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  4. Automatically forward the call to voicemail when there are no available agents left in the queue.

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  5. Auto download faxes

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  6. Ability to disable pop up on the incoming call using RingCentral app

    64 votes
    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  7. Remove missed call from queue members if answered

    215 votes
    28 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  8. Bulk anonymous texting

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?

  9. Allow all users to use texting system with the company phone number

    22 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  10. System wide blocking of spam numbers to all extensions

    27 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  11. Transcription of recorded phone calls

    15 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  12. Without Archiver, Admin Portal Should Have No Data Retention or Do Not Delete the Call Recording

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  13. add edit and delete into video scheduling

    19 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  14. Ability to Schedule Text Messages

    153 votes
    22 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  15. Missed call % factoring in calls even when on DND, would like that to be taken out of consideration on Performance Reports

    7 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?

  16. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

    184 votes
    12 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Ryan commented  · 

    He wants to remove the option to "accept call queue calls" in the RC apps of the members of the call queue so that they don't have the option to toggle it on or off.
    -This is to prevent the Call queue member from turning off and avoiding calls.

  17. Bulk Update Voicemail Pin

    14 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Ryan commented  · 

    The customer is requesting that a feature be added to have the ability to bulk reset the voicemail pin in the admin portal.

1 2 4 Next →