Settings and activity

25 results found

1. Ability to disable "unmute with spacebar" in RCV meetings

   42 votes

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   Planned  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Steve commented  ·  Sep 2, 2020  ·  Edit…  ·  Delete…

   We need to have the ability to disable the spacebar mute/unmute function. RCV becomes the active window when screen sharing is stopped/started. This causes issues when typing in other applications and could cause a user to unknowingly unmute themselves during a meeting.

   Save Submitting...

2. RingCentral for SalesForce: unique cti layout for sales, support etc

   10 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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3. RingCentral for SalesForce: warm transfer

   6 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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4. Video Layout - hide users not showing video.

   4 votes

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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5. Position in Queue, Estimated wait time, and Call queue caller call back feature

   225 votes

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   38 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminCrystal Fabroa (Social Media Specialist, RingCentral) responded

   The Position in Queue, Estimated Wait Time, and Callback features are now available — helping reduce missed calls and improving customer experience by allowing callers to press 1 for a callback while keeping their place in line. 🙌

   
   

   This feature is enabled for Ultra and Ultimate packages across all RC and Partner brands.

   
   

   Learn more here:

   Managing greetings, wait messages, and music settings for call queues.

6. Allow admin to spotlight a participant "speaker"

   74 votes

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   Under Review  ·  7 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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7. Support for Azure & Windows 365 VDI environments

   25 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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8. Drag and drop teams/people into folders

   39 votes

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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9. Separate Directories in Multi-Site Environment

   56 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Dial by name directory site specificRestrict "Dialing by Name" in IVR menus to the location's users.

    45 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Ability to Login/Logout from Call Queues on Desktop Phones

    28 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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12. Polling feature for RingCentral Video

    65 votes

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    Future Consideration  ·  16 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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13. Ability to set meeting presence to DND rather than Meeting (and calls disrupt you)

    24 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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14. Teams Direct Routing - RingCentral Tab/App for common tasks

    7 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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15. With Multi-site feature, need ability to rename Main site from 'company'

    21 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Forced account codes for outbound dialing

    35 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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17. Ability to remove/hide users from the directory/contact list

    62 votes

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    Planned  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. Analytics regarding Text Messaging/SMS

    249 votes

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    Future Consideration  ·  32 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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19. Sharepoint integration within RC App

    26 votes

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    Future Consideration  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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20. Reduce the Desktop Real Estate Required for the RC App

    35 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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